Berrak Ozbek

Corporate Banking at Isbank UK
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK

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Bio

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Credentials

  • ISO/IEC 27001:2013 ISMS Awareness
    CFE CERTIFICATION
    Jun, 2022
    - Oct, 2024
  • What is Social?
    Northwestern University
    Jan, 2021
    - Oct, 2024
  • Maintaining Information and Cybersecurity
    UK Finance
    Jun, 2020
    - Oct, 2024
  • Fighting Fraud
    UK Finance
    Apr, 2020
    - Oct, 2024
  • Anti-Money Laundering and Countering Terrorist Financing
    UK Finance
    Mar, 2020
    - Oct, 2024
  • Compliance With The Criminal Finances Act 2017
    UK Finance
    Mar, 2020
    - Oct, 2024
  • Complaint Handling and Regulated Fırms
    UK Finance
    Feb, 2020
    - Oct, 2024
  • Complying with Sanctions
    UK Finance
    Jan, 2020
    - Oct, 2024
  • Conduct Risk and Treating Customers Fairly
    UK Finance
    Jan, 2020
    - Oct, 2024
  • Countering Bribery and Corruption
    UK Finance
    Jan, 2020
    - Oct, 2024
  • Cybercrime
    UK Finance
    Jan, 2020
    - Oct, 2024
  • Information Security
    UK Finance
    Jan, 2020
    - Oct, 2024
  • Integrated Digital Marketing Communications:Advertising,Public Relations,Digital Marketing and more
    IE Business School
    Jan, 2020
    - Oct, 2024
  • The Conduct Rules
    UK Finance
    Jan, 2020
    - Oct, 2024
  • Bireysel Emeklilik Lisansı
    EMEKLİLİK GÖZETİM MERKEZİ A.Ş. (EGM)
    Sep, 2017
    - Oct, 2024
  • SEGEM
    Sigortacılık Eğitim Merkezi
    Dec, 2015
    - Oct, 2024

Experience

  • Isbank UK
    • United Kingdom
    • Banking
    • 1 - 100 Employee
    • Corporate Banking
      • Aug 2023 - Present
  • Financial House
    • United States
    • Investment Management
    • 1 - 100 Employee
    • Operation Specialist
      • Jan 2022 - Present

      -Processing the payments order received from merchants -To provide communication between the merchants and acquirers -Investigating and resolving payment queries -Ensuring compliance with payments scheme rules and guidance -Calculating the balances of merchants -Manage all cases about money transfers even if they come with the compliance reason -Manage all abroad payments issues -Following the all currencies rate daily -To support the customer services colleagues about the payments -Following all missing/return/held payments and informing the merchants about the results of them Show less

  • TurkishBank UK
    • United Kingdom
    • Banking
    • 100 - 200 Employee
    • Customer Service Officer
      • Jan 2020 - Jan 2022

      -Daily till transaction and manage of vault -International and domestic money transfer(especially for non-customers) -Daily and monthly AML reporting -Business and personal account opening process management -Periodic customer review -Savings and lending facilities (fixed deposit, notice account, overdrafts, mortgages enquiries) -Management of relationship with high net worth customers -CIFAS, KYC6, Paygate, Equifax searches -Daily till transaction and manage of vault -International and domestic money transfer(especially for non-customers) -Daily and monthly AML reporting -Business and personal account opening process management -Periodic customer review -Savings and lending facilities (fixed deposit, notice account, overdrafts, mortgages enquiries) -Management of relationship with high net worth customers -CIFAS, KYC6, Paygate, Equifax searches

  • Türkiye İş Bankası
    • Banking
    • 700 & Above Employee
    • Direct Sales Representative
      • Apr 2019 - Dec 2019

      Trading Banking -Direct sale of POS machines and business credit card-Carrying out the after-sales operations of POS machines-Visiting customers at their business address-Customer relationship management

    • Customer Representative
      • Aug 2015 - Apr 2019

      Retail Banking-Management of personal customer relations-Sales and marketing of all personal banking products ( Credit Card, Insurance, Private Pension Plans, Overdraft, Personal Loan & Mortgage, Fixed Deposit Accounts, Bond etc.)

  • Türkiye Cumhuriyet Merkez Bankası
    • Germany
    • Financial Services
    • 1 - 100 Employee
    • Intern
      • Dec 2014 - Dec 2014

Education

  • Karadeniz Teknik Üniversitesi
    Lisans, Kamu Yönetimi
    2011 - 2015
  • Anadolu Üniversitesi
    Ön Lisans, İnsan Kaynakları Yönetim ve Hizmetleri
    2012 - 2014

Community

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