Experience

V. Suarez & Co.

• Wholesale
• 100 - 200 Employee

• Brand Manager

  • Jul 2019 - Present

  Manage a portfolio of 130 wine brands. Responsible for ensuring that products, services and product lines resonate with current and potential customers. Monitor marketing trends and sales. Manage a portfolio of 130 wine brands. Responsible for ensuring that products, services and product lines resonate with current and potential customers. Monitor marketing trends and sales.



Bella Group

• Puerto Rico
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Sales Professional

  • Apr 2019 - Jul 2019

  Be an ambassador for the Bella Group Brand, by fostering a sales and customer experience before, during and after the purchase of a vehicle. - Closed over $135,000 in car sales per month. - Drove team revenue totals by $45,000. - Market the brand, myself and every product, in and out of the car dealer. - Work with clients, following the Sales Policy established by Bella Group. - Grow customer base and reach out to potential clients through social media, service calls, community and social events. - Collaborate with our sales manager and finance manager to develop sales agreements and completing the purchase. - Know, practice, model, support and promote best practices and Company values during every day work and sales process. Show less



Hot Topic

• United States
• Retail
• 700 & Above Employee

• • Mar 2016 - Apr 2019

  • Responsible for leading and directing assigned stores towards achieving company objectives, achieving district operational consistency and communicating and implementing company directives in partnership with District Manager and Regional Director.• Establishes and maintains consistent sales first focus within assigned stores.• Ensures that stores are consistent in using Hot Selling skills and providing excellent customer service.• Identifies market conditions and volume/merchandise opportunities.• Identifies merchandise opportunities with objective of increasing total store volume.• Achieves consistent merchandise presentation and visual housekeeping standards within stores.• Works with store managers to formulate game plan to turn around poor performing comp stores.• Determine personnel needs in support of maintaining a solid staff bench.• Assesses and develops store staff to ensure optimum performance.• Coach and develop employees to achieve higher performance.• Monitors and controls payroll usage to meet company expectations.• Maintain effective communication with upper management such as the District Manager, Regional Director and the Company Vice President, during weekly phone calls, scheduled meetings and store visits. Show less

• • Nov 2005 - Mar 2016

  • Directs and leads the store to achieve the store objectives concerning sales and profit, and team staffing, training, development, and performance management.• Ensure the store achieves the sales plan and/or comp sales goals.• Manage store shrink within the Company guidelines and shrink goals.• Manage store payroll hours within the Company guidelines.• Provide clear and effective direction to the team.• Recruit, develop and retain a collaborative, passionate team to help run the store.• Provide a shopping experience that will encourage customers to return.• Identify current and future customer necessities by establishing rapport with potential and actual clients, in order to understand service requirements.• Pursue sales opportunities with a sense of urgency, anticipate and overcome obstacles and follow through effectively.• Run sales reports and use data to help guide strategy to hit sales targets.• Merchandise the store in a compelling way, leveraging planograms (POG) as a guide, while launching all promos on time.• Maintain store staff job results by coaching, counseling and disciplining employees, planning, monitoring, and appraising job results.• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback.Accomplishments:- Promoted to Multi Unit Manager (2016)• Increase in sales volume (Plaza las Américas)- 2015: From 2.4 million to 2.5 million• Decrease in inventory losses- 2015: From 6.9% to 4.9%• Promoted to higher sales volume store: Plaza Las Américas• Trainer Store Manager Certification (2014)• Increase in sales volume: Plaza del Sol Mall - 2013: From 1.1 million to 1.250 million- 2012: From $900,000 to $1.1 million- 2011: Increased from $700,000 to $900,000• Decrease in inventory losses: Plaza del Sol Mall (Company Goal is 2.9%)- 2014: 1.9%- 2013: 2%- 2012: From 3.2% to 1.8%• Promoted to higher sales volume store: Plaza del Sol Mall (2011) Show less

• • Sep 2003 - Nov 2005

  • Support Store Manager in achieving the sales plan and/or comp sales goals.• Help recruit, develop and retain a super collaborative, passionate team to help with the store operations.• Provide leadership and collaborate in running an operationally sound business. • Keep watch on shrink/loss prevention, payroll hours and schedules. • Collaboratively communicate with retail Store Manager on trends & customer feedback.• Run sales reports and use data to help guide the strategy to hit sales targets.• Collaborate in merchandising the store in a compelling way, leveraging planograms as a guide, while launching all promos on time.• In partnership with your Store Manager, develop your team of associates into a high performing, customer-focused crew.• Maintain a safe and clean store environment.• Contribute to team effort by accomplishing related results as needed.Accomplishments:• Promoted to Store Manager (2005)• Assigned to Higher Sales Volume Store (Plaza Las Américas, 2005)• Promoted from Part time to Full time Assistant Manager (2003) • Recognized for loss prevention skills Show less