Experience

Austin Peay State University

• United States
• Higher Education
• 700 & Above Employee

• Student Financial Aid Clerk

  • Feb 2002 - Present

  The primary duties and responsibilities for my position in the Financial Aid office are as follows, but are not limited to: Maintain Phone Reception are by answering incoming multi-line telephone system to the Student Financial Aid Office providing financial aid information, assistance and guidance to current students, prospective students, and parents of students. Maintain accurate staff calendars and appointments for the Student Financial Aid Office using Outlook. Provide office assistance as needed to other members of staff. In charge of SFAO email: answer questions, process documents sent by students, send requested documents and instructions back to students. Loading documents and checking to ensure that they are properly completed and distributed to staff. Documents needing corrects are forwarded to appropriate staff. Coordinator of twice daily mail runs by Federal Student Workers and Scholarship workers. Created schedule, trained students on proper processing and distribution mail. Maintained an on-going understanding of computer programs necessary for office functions and information dissemination. Created master calendar for office that included daily, weekly, monthly, and yearly office functions.. Create and maintain monthly and yearly phone and reception area traffic records. These records are used to determine peak seasons and coordinate the schedules of student employees, and for determine when Ed Financial will be retained to assist with phone calls. Supervise, train, guide and monitor the work of student employees in office Perform other job related duties as assigned. Maintain pleasant work area atmosphere Show less



Lane's Truck Stop

• Crdar Hill, TN.

• Assistant Manager / Cashier Manager

  • Aug 1988 - Jan 2001

  Hired new personnel Responsible for scheduling employee work shifts Fill in for Accounting, Pay Roll and Billing Clerk as needed Purchaser for business supplies and stock for travel store Supervisor of cashiers Cashier trainer Debt collection on Purchase Orders for mechanical work Settled accounts with credit card servers Owner, Ken Lane sold business and moved to Ill. Manager Lennie Bell (son of Ken Lane) Phone number 618-275-4851 Hired new personnel Responsible for scheduling employee work shifts Fill in for Accounting, Pay Roll and Billing Clerk as needed Purchaser for business supplies and stock for travel store Supervisor of cashiers Cashier trainer Debt collection on Purchase Orders for mechanical work Settled accounts with credit card servers Owner, Ken Lane sold business and moved to Ill. Manager Lennie Bell (son of Ken Lane) Phone number 618-275-4851



The Tennessean Newspaper

• Clarksville, TN

• Carrier

  • Nov 1988 - Aug 1992

  ~ Delivered newspapers (daily) ~ Collections ~ Telephone Sales ~ Delivered newspapers (daily) ~ Collections ~ Telephone Sales



Falley’s Grocery Store

• Junction City, KS

• cashier

  • Aug 1987 - Oct 1988

  Customer Service associate Cashier (as needed) Left position to move home to Clarksville, TN. Customer Service associate Cashier (as needed) Left position to move home to Clarksville, TN.



U.S. Government - Army

• Courier Service / Supply Clerk

  • Mar 1986 - May 1988

  Operated courier service for 4 military bases. Purchaser of supplies for military offices on 4 military bases. Collected military office mail and delivered to appropriate officesUnder minimal supervision, received, stored, issued, and assisted in the inventory of equipment and/or materials. Assisted in the inspection of equipment for completeness, serviceability, and accountability, received and verified part number, general quantity or condition, and label or data plate of items. Assist in processing various stock/supply actions such as audits and inventory. Wrap, cover, boxed, crate, and/or mark all material received for storage. Place materials to be stored in appropriate location ensuring storage site meets weight capacity, space, and security requirements. Move materials from receiving area to storage/issue area. Filled out requisitions/requests for materials from stock and prepares for issue. Followed Army Technical Manual standards for equipment at their Collection Point. Operated material handling equipment and military vehicles in accordance with military requirements, safety restrictions and guidelines as required. (including operator level activities) Left position to move back to United States due to spouse employment Show less

• Assembly Line Worker

  • Oct 1984 - Mar 1986

  Prepared military vehicles for storage assisted in the inventory of motor vehicle storage and/or materials, and the inspection of motor vehicles for storage ready completeness, and accountability. Hired for another position with U.S. Government



Godfather’s Pizza

• Junction City, KS

• Cashier / Prep Cook / Server ~ Greeter / Hostess

  • Oct 1987 - Jan 1988

  Greeter / Hostess Provided customer service in family restaurant atmosphere Served food when needed Assisted customers paying for their food orders Prepped foods for cooks (prepared mixes, cut up, chopped various foods) Greeter / Hostess Provided customer service in family restaurant atmosphere Served food when needed Assisted customers paying for their food orders Prepped foods for cooks (prepared mixes, cut up, chopped various foods)



K Mart

• Radcliff, KY

• Cashier / Customer Service

  • Aug 1983 - Mar 1984

  Aided customers in purchases Stocked shelves Priced merchandise Operated cash register Customer Service / telephone operator (as needed) Move to Germany Aided customers in purchases Stocked shelves Priced merchandise Operated cash register Customer Service / telephone operator (as needed) Move to Germany