Experience

Atlantica Hotel Halifax

• Canada
• Hospitality
• 1 - 100 Employee

• Food and Beverage Assistant Manager

  • Jan 2023 - Present

  • Assisted the F&B manager in the daily operation • Managed the banqueting operation • Supervised the daily operation of the restaurant and room service • Managed and controlled the liquors and pop stores • Assisted in creating new menu • Created and implemented the standard operation procedures • Assisted the F&B manager in the daily operation • Managed the banqueting operation • Supervised the daily operation of the restaurant and room service • Managed and controlled the liquors and pop stores • Assisted in creating new menu • Created and implemented the standard operation procedures



Gray Mackenzie Retail Lebanon

• Lebanon
• Retail
• 300 - 400 Employee

• Operations Manager

  • Jun 2017 - Sep 2022

  • Supervised the purchasing, receiving, storing and cost control team, and applied a cost saving plan on all purchasing transaction • Managed the daily operation of three outlets, by delegating tasks and following up on employees • Launched the production house, by preparing the manning and operation guide • Established the wholesale ice cream operation, and increased the revenue by 20% • Prepared a feasibility study for every new outlet that I opened • Conducted effective interviews and training which resulted in increase of staff efficiency by 13% • Created new menu and introduced new flavors which resulted in 4% increase in sale • Created and implemented the standard operation procedures for all new outlets Show less



sage & savvy

• baabdat

• Brand Operation manager

  • Dec 2014 - Aug 2016

  • Managed the outside catering: “Corporate and private catering, weddings and all kind of ceremonies” • Prepared set menu for new customers to meet their expectations • Set pricing strategies for different service type. • Conducted interviews and building an adequate team for the brand • Participating in revenue and budgeting meetings • Implemented all SOPs: opening & closing procedures, cleaning procedures, hygiene procedure, preventive maintenance • Monitored the daily operation • Participated in implementing ISO standards for food handling • Coordinated between all kitchen sections • Made sure recipes are implemented as per standards • Made sure hygiene and HACCP are implemented Show less



beit el ezz

• verdun

• Restaurant Manager

  • Jan 2013 - Nov 2014

  • Insured the guest receives exquisite service • Trained all staff on the sequence of service • Provided adequate training for different section of the restaurant such as reception, service, kitchen • prepared the schedule on a weekly basis • implemented the opening and closing procedure • participated in the menu engineering • supervised the inventory and stock control • Insured the guest receives exquisite service • Trained all staff on the sequence of service • Provided adequate training for different section of the restaurant such as reception, service, kitchen • prepared the schedule on a weekly basis • implemented the opening and closing procedure • participated in the menu engineering • supervised the inventory and stock control



DRM

• purchasing supervisor

  • Jun 2011 - Jan 2014

  • I was in charge of all purchasing order • communicated with the suppliers on a daily basis • Supervised the receiving and storage section • I was in charge of all purchasing order • communicated with the suppliers on a daily basis • Supervised the receiving and storage section



hotel le gray

• Beirut, Lebanon

• Receiving agent

  • Nov 2009 - Jun 2011

  • Receiving goods and posting data to the system • Insured that the purchase order, goods received and invoices all match together • Insured goods quality • Assisted in the purchasing department activities • Receiving goods and posting data to the system • Insured that the purchase order, goods received and invoices all match together • Insured goods quality • Assisted in the purchasing department activities



Crown Plaza Hotel

• United States
• Facilities Services
• 700 & Above Employee

• Management Internship

  • Mar 2007 - Mar 2007

  • Human resource, front office, housekeeping, laundry • F&B administration • Human resource, front office, housekeeping, laundry • F&B administration



habtoor grand hotel

• Beirut, Lebanon

• Internship service & kitchen

  • Mar 2006 - Sep 2006

  • International, Italian & Chinese cuisine and service • International, Italian & Chinese cuisine and service