Experience

Buwelo Corporate

• United States
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Customer Service Representative

  • Dec 2020 - Present

  Obtains benefit information, claims status and insurance updates from insurance companies in the US Obtains benefit information, claims status and insurance updates from insurance companies in the US



TopData Global IT Solutions

• Philippines
• IT Services and IT Consulting
• 100 - 200 Employee

• Non-voice Technical Support Representative

  • Dec 2019 - Aug 2020

  Assist customers with their billing, inquiries and tech issues by probing, providing relevant troubleshooting steps, reproducing customers' issues, and researching. Assist customers with their billing, inquiries and tech issues by probing, providing relevant troubleshooting steps, reproducing customers' issues, and researching.



Bank of the Philippine Islands (BPI)

• Philippines
• Banking
• 700 & Above Employee

• Customer Service Representative

  • Mar 2014 - Jul 2019

  Handled customer's requests, concerns, inquiries and complaints. Also processed banking transactions like cash withdrawals, deposits, enchashment, creating of managers check, etc. Handled customer's requests, concerns, inquiries and complaints. Also processed banking transactions like cash withdrawals, deposits, enchashment, creating of managers check, etc.



IDESS IT

• Philippines
• Information Technology & Services
• 1 - 100 Employee

• Multimedia Programmer

  • Sep 2014 - Feb 2016

  Created learning modules for oil shipping companies and other shipping companies using Adobe Air and Macromedia Flash. Created learning modules for oil shipping companies and other shipping companies using Adobe Air and Macromedia Flash.