Experience

Mortgage Marketing Animals

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Virtual Office Assistant

  • Sep 2022 - Present



Real Estate Assistant

• United States
• Real Estate
• 1 - 100 Employee

• Virtual Assistant

  • Feb 2020 - Nov 2022

  A Virtual Real Estate Assistant provides administrative and clerical support to Realtors digitally/remotely. Anything that can be done remotely without requiring a physical presence. For example; Calendar Management, Email Management, Outbound calls to clients, Buyer and Listing Support, Data Entry, Research, Client Retention, CRM & Sales Funnel Management etc. A Virtual Real Estate Assistant provides administrative and clerical support to Realtors digitally/remotely. Anything that can be done remotely without requiring a physical presence. For example; Calendar Management, Email Management, Outbound calls to clients, Buyer and Listing Support, Data Entry, Research, Client Retention, CRM & Sales Funnel Management etc.



Kingston Bay Technologies, Inc.

• College Park, Maryland

• Liaison Manager

  • Feb 2017 - Feb 2020



Concentrix

• Philippines

• CSR - Mentor

  • Jun 2014 - Jul 2016

  Provides first level phone and email assistance on various concern of Google Play Store users. Give them walk thru on the account settings since we cannot do anything on the account. Educate users on the Google Wallet Account that is set up for them and give them knowledge of the said transactions. Assist Android users with troubleshooting steps whenever they call in about the said application not working. Check payment methods, process refunds and cancel unauthorized transaction Assist new hire employees once they are finish with the classroom training. Give feedback and coaching session to the new agents that need assistance. Show less



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• HR Generalist

  • May 2012 - May 2014

  I assist CVS Caremark employees inquiring about their pay,helping them understand whatever questions they've got regarding their employment. Update information of employees may it be their personal or tax purposes. I assist CVS Caremark employees inquiring about their pay,helping them understand whatever questions they've got regarding their employment. Update information of employees may it be their personal or tax purposes.



Alta Resources

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Customer Service Rep

  • Oct 2011 - May 2012

  Assist members of the Disney Movie Club with their inquiry about the movies we have,about their order and about the availability of stock. Assist members of the Disney Movie Club with their inquiry about the movies we have,about their order and about the availability of stock.



Stellar

• Australia
• Outsourcing and Offshoring Consulting
• 300 - 400 Employee

• Customer Service Rep

  • Jan 2011 - Oct 2011

  Assist passengers booking their ticket since i was assigned with an airline company. Inform passengers of flight delays and availability of car hire. Assist passengers booking their ticket since i was assigned with an airline company. Inform passengers of flight delays and availability of car hire.