Experience

International Business Communication
• Hungary
• Professional Training and Coaching
• 1 - 100 Employee
• English Language Coach

  • Oct 2021 - Present

Self employed
• Real Estate
• 1 - 100 Employee
• Teaching English as a Second Language

  • Oct 2019 - Present

Cotswold Outdoor
• United Kingdom
• Retail
• 200 - 300 Employee
• Visual Merchandiser/Retail Sales Assistant

  • Jun 2013 - Oct 2018


Sainsbury's Supermarkets Ltd

• Customer Service Assistant

  • Jul 2012 - Jun 2013

  Responsible for the fast, accurate and friendly service of customers at the check-outs, cash handling, as well as the achievement of high satisfaction on the Mystery Shopper visits Application of legal requirements by serving age restricted products to the right customers Responsible for the fast, accurate and friendly service of customers at the check-outs, cash handling, as well as the achievement of high satisfaction on the Mystery Shopper visits Application of legal requirements by serving age restricted products to the right customers



West One Foods Ltd

• Floor Manager

  • Nov 2008 - Jun 2013

  Responsible for training and development of employees and conducting training audits and reports. Working closely with Business Manager - set up and maintain goals for the restaurant, strategy planning, conducting crew and managers meetings, controlling food cost and P&L. Co-ordinating the certified McDonalds Apprenticeship program - looked after 3 Apprentices so far. Experience in team leading and team building as a Shift Manager. Training Manager for 6 months - responsible for the training of staff, visa monitoring, stock ordering (including food, equipment and uniform as well) safe handling, scheduling, contacting with operations support services (including maintenance and electrical engineers, plumbers, food supply chain, etc) cash handling and delivery management. Excellent customer service and hospitality skills, communication skills, organisational and problem solving skills gained and applied. Show less