Berna Cetin

Director of Client Services at Taximpro
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Contact Information
us****@****om
(386) 825-5501
Location
Istanbul, Istanbul, Turkey, TR

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5.0

/5.0
/ Based on 2 ratings
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Sezen Kapanci

I have had the pleasure of being both a co-worker and a friend to Berna for over five years. She is a very hardworking individual and a great team member. She is a talented project manager with excellent communication skills. I sat next to her for 3 years and she was one of the best desk mates I have ever worked with. She worked on a diverse range of clients and challenging marketing initiatives. During the time I worked with her I witnessed her career development within the agency. Berna is a valuable addition to any team because of her personality and skills.

Ceren Yalçın

Berna is a very good team member with a serious yet enjoyable attitude. She is a very detail oriented and highly concentrated project manager, plus a very good communicator. In technical aspects, she learns any needed technical detail very quickly to be executed. She is not a specialist but a generalist which i believe a good project manager should be like.

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Experience

    • Türkiye
    • Advertising Services
    • 1 - 100 Employee
    • Director of Client Services
      • Dec 2021 - Mar 2023

    • United Kingdom
    • Software Development
    • 100 - 200 Employee
    • Project Manager
      • Sep 2009 - Jan 2018

      Executing holistic international award-winning web projects (web sites, intranet, extranet, advergames, social network applications, iPhone applications) and managing their maintenance. Overseeing the negotiation, execution and follow up of key client assignments, analysing issues and providing feedback to both internal project team and client executives. Briefing the creative team, editing content, organizing and providing all materials to the team, coordinating the teamwork, assessment of… Show more Executing holistic international award-winning web projects (web sites, intranet, extranet, advergames, social network applications, iPhone applications) and managing their maintenance. Overseeing the negotiation, execution and follow up of key client assignments, analysing issues and providing feedback to both internal project team and client executives. Briefing the creative team, editing content, organizing and providing all materials to the team, coordinating the teamwork, assessment of usability and quality of the final work. Serving as a Strategy and Project Manager to clients. Reviewing deliverables prepared by team before passing to client; applying the company’s methodology and enforce project standards. Reporting visitor numbers for the web sites on a monthly basis by using Google Analytics with an executive summery. Storing project documents are complete, current, and stored appropriately. Building a knowledge base of each client's business, organization and objectives. Have a general understanding in the areas of application programming, database and system design. Understand Internet, Intranet, Extranet and client/server architectures. Understand social media networks. (eg. Facebook Bussiness Page, Twitter Account, Youtube Brand Channel). Negotiating with clients, solving any problems and making sure deadlines are met. Show less Executing holistic international award-winning web projects (web sites, intranet, extranet, advergames, social network applications, iPhone applications) and managing their maintenance. Overseeing the negotiation, execution and follow up of key client assignments, analysing issues and providing feedback to both internal project team and client executives. Briefing the creative team, editing content, organizing and providing all materials to the team, coordinating the teamwork, assessment of… Show more Executing holistic international award-winning web projects (web sites, intranet, extranet, advergames, social network applications, iPhone applications) and managing their maintenance. Overseeing the negotiation, execution and follow up of key client assignments, analysing issues and providing feedback to both internal project team and client executives. Briefing the creative team, editing content, organizing and providing all materials to the team, coordinating the teamwork, assessment of usability and quality of the final work. Serving as a Strategy and Project Manager to clients. Reviewing deliverables prepared by team before passing to client; applying the company’s methodology and enforce project standards. Reporting visitor numbers for the web sites on a monthly basis by using Google Analytics with an executive summery. Storing project documents are complete, current, and stored appropriately. Building a knowledge base of each client's business, organization and objectives. Have a general understanding in the areas of application programming, database and system design. Understand Internet, Intranet, Extranet and client/server architectures. Understand social media networks. (eg. Facebook Bussiness Page, Twitter Account, Youtube Brand Channel). Negotiating with clients, solving any problems and making sure deadlines are met. Show less

    • Türkiye
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Account Manager
      • Dec 2008 - Sep 2009

      Meeting clients to discuss their digital marketing needs, Presenting digital campaign ideas and costings to clients, Briefing the creative team who will produce the project, Negotiating with clients, solving any problems and making sure deadlines are met, Checking and reporting on the campaign's progress, Keeping in contact with the client at all stages of the campaign, Managing the account's budget and invoicing the client. Meeting clients to discuss their digital marketing needs, Presenting digital campaign ideas and costings to clients, Briefing the creative team who will produce the project, Negotiating with clients, solving any problems and making sure deadlines are met, Checking and reporting on the campaign's progress, Keeping in contact with the client at all stages of the campaign, Managing the account's budget and invoicing the client.

    • Türkiye
    • Advertising Services
    • 1 - 100 Employee
    • Account Executive
      • Mar 2008 - Dec 2008

      Meeting clients to discuss their digital marketing needs, Presenting digital campaign ideas and costings to clients, Briefing the creative team who will produce the project, Negotiating with clients, solving any problems and making sure deadlines are met, Checking and reporting on the campaign's progress. Meeting clients to discuss their digital marketing needs, Presenting digital campaign ideas and costings to clients, Briefing the creative team who will produce the project, Negotiating with clients, solving any problems and making sure deadlines are met, Checking and reporting on the campaign's progress.

    • Account Executive
      • Dec 2006 - Mar 2008

      Cold calling to arrange meetings with potential clients to prospect for new business, Maintaining and developing relationships with client, Responding to incoming email and phone enquiries, Negotiating the terms of an agreement and closing sales, Meeting clients to discuss their digital marketing needs, Presenting digital campaign ideas and costings to clients, Briefing the creative team who will produce the project, Negotiating with clients, solving any problems and making sure deadlines are… Show more Cold calling to arrange meetings with potential clients to prospect for new business, Maintaining and developing relationships with client, Responding to incoming email and phone enquiries, Negotiating the terms of an agreement and closing sales, Meeting clients to discuss their digital marketing needs, Presenting digital campaign ideas and costings to clients, Briefing the creative team who will produce the project, Negotiating with clients, solving any problems and making sure deadlines are met, Checking and reporting on the campaign's progress, Keeping in contact with the client at all stages of the campaign, Managing the account's budget and invoicing the client. Show less Cold calling to arrange meetings with potential clients to prospect for new business, Maintaining and developing relationships with client, Responding to incoming email and phone enquiries, Negotiating the terms of an agreement and closing sales, Meeting clients to discuss their digital marketing needs, Presenting digital campaign ideas and costings to clients, Briefing the creative team who will produce the project, Negotiating with clients, solving any problems and making sure deadlines are… Show more Cold calling to arrange meetings with potential clients to prospect for new business, Maintaining and developing relationships with client, Responding to incoming email and phone enquiries, Negotiating the terms of an agreement and closing sales, Meeting clients to discuss their digital marketing needs, Presenting digital campaign ideas and costings to clients, Briefing the creative team who will produce the project, Negotiating with clients, solving any problems and making sure deadlines are met, Checking and reporting on the campaign's progress, Keeping in contact with the client at all stages of the campaign, Managing the account's budget and invoicing the client. Show less

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Bank Cashier
      • Aug 2003 - Apr 2005

      Answer customers’ questions, and provide information on procedures or policies, Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change, Issue receipts, refunds, credits, or change due to customers. Maintain clean and orderly checkout areas. Offer customers carry-out service at the completion of transactions. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Resolve customer complaints. Sort, count… Show more Answer customers’ questions, and provide information on procedures or policies, Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change, Issue receipts, refunds, credits, or change due to customers. Maintain clean and orderly checkout areas. Offer customers carry-out service at the completion of transactions. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Resolve customer complaints. Sort, count, and wrap currency and coins. Cash checks for customers. Post charges against guests' or patients' accounts. Show less Answer customers’ questions, and provide information on procedures or policies, Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change, Issue receipts, refunds, credits, or change due to customers. Maintain clean and orderly checkout areas. Offer customers carry-out service at the completion of transactions. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Resolve customer complaints. Sort, count… Show more Answer customers’ questions, and provide information on procedures or policies, Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change, Issue receipts, refunds, credits, or change due to customers. Maintain clean and orderly checkout areas. Offer customers carry-out service at the completion of transactions. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Resolve customer complaints. Sort, count, and wrap currency and coins. Cash checks for customers. Post charges against guests' or patients' accounts. Show less

Education

  • Istanbul Üniversitesi
    Bachelor's degree, Sociology
    1999 - 2003

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