Bern Ceasar Flordeliza
Technical Support Engineer at PhilWeb Corporation- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
PhilWeb Corporation
-
Philippines
-
Gambling Facilities and Casinos
-
200 - 300 Employee
-
Technical Support Engineer
-
Sep 2022 - Present
24/7/365 applications and infrastructure monitoring (servers, network and all monitored services) Provide first level support and troubleshooting for all incidents; monitoring and documentation of all incidents, maintenance and upgrades of applications, servers, network and all monitored services. Maintain a record of reported abnormalities/incidents and provide periodic statistical reports to management Incident and problem management by analyzing applications and infrastructure support activities and documented resolutions then identify problem areas to enhance quality of service and prevent future issues. Monitor and test fixes to ensure problems have been adequately resolved; track and analyze request trends and create statistical reports for management. Show less
-
-
Education
-
2018 - 2022
University of Rizal System
Bachelor of Science in Computer Engineering, Computer Engineering
Community
