Berliz Carrasquillo

Market Manager - Mobile Store Operators | T-ROC at Mobile Store Operators
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • Spanish Full professional proficiency
  • English Professional working proficiency

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Bio

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5.0

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Adalberto Rivera

I worked for many years with Mrs. Carrasquillo and she is very committed, efficient, believes in the employees, leader, one of my best employees, loyal, excellent resource for any employer. Learn very fast and apply all knowledge in the benefit of your company. Customer service is natural to her. She does the impossible to give a unique experience to her clients. Very dedicated to achieve your goals and those of the company. Never settle for little and achieve what is proposed.

Federico Grosso

I worked with Berliz in Puerto Rico, simultaneous with the launch by Telefonica of its wireless operation in the island. Berliz was a dynamic and knowledgeable executive in the wireless retail operation. Berliz played a fundamental role in the early success of the launch.

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Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • Market Manager - Mobile Store Operators | T-ROC
      • Nov 2016 - Present

      Leading and Managing a team of 22 Managers, Assistant Managers, and Sales leads in multiple locations. Responsable for one of the top revenue generating districts in the company. My primary focus is to develop managers and sales teams so they can lead and take their stores to the top in sales and customers experience.

    • Store Manager
      • Nov 2014 - Nov 2016

      Responsible for store operations for a T-Mobile Store. Some of my duties include store budget / revenue control, implementation of corporate processes, training / management / motivation of sales team. My number one goal is to provide excellent customer service.

    • Puerto Rico
    • Telecommunications
    • 700 & Above Employee
    • CAC Manager
      • Jan 2011 - Nov 2014

      I am accountable for the store operations and helping my team reach the customer sales, service goals, expense management, supervising & motivating 42 team members, etc. "Interim Regional Manager" during my current boss time off. I am accountable for the store operations and helping my team reach the customer sales, service goals, expense management, supervising & motivating 42 team members, etc. "Interim Regional Manager" during my current boss time off.

    • Telecommunications
    • 1 - 100 Employee
    • Regional Sales Manager
      • May 2007 - Nov 2010

      Managed 6 - 7 retail locations which included 18 managers & 59 store representatives. Some of my duties included phone & accessories sales, interviewing & hiring, training, expense management, customer satisfaction survey, new store openings, and developing the life line program sales strategies, etc. Managed 6 - 7 retail locations which included 18 managers & 59 store representatives. Some of my duties included phone & accessories sales, interviewing & hiring, training, expense management, customer satisfaction survey, new store openings, and developing the life line program sales strategies, etc.

    • Spain
    • Telecommunications
    • 700 & Above Employee
    • Store Manager
      • May 2005 - May 2007

      As a store manager we increased mobile store activations by 55% and was responsible for CPGA, time, sales, inventory and performance reports. Responsible for store merchandising and employee training programs. As a store manager we increased mobile store activations by 55% and was responsible for CPGA, time, sales, inventory and performance reports. Responsible for store merchandising and employee training programs.

Education

  • Universidad de Puerto Rico Cayey
    Bachelor of Business Administration (B.B.A.), Management
    1999 - 2008

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