Bernalyn S

Recruiter at NW Recruiting Partners
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Contact Information
Location
Kirkland, Washington, United States, US
Languages
  • English -

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Carmen McCloud

I worked with Bernalyn Sitson for several years at IHG. She continually exceeded my expectations and anticipated my needs as a director of 3rd party groups. So much so she won the A+ values award for being Assertive and Aggressive toward getting our clients results. She is a team player and very focused and know how to prioritize. I would work with her again without hesitation.

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Experience

    • Staffing and Recruiting
    • 1 - 100 Employee
    • Recruiter
      • Jul 2021 - Present

      Recruiter NW Recruiting Partners, a women-owned boutique recruiting and executive search firm specializing in construction, real estate, accounting/finance, human resources, marketing, sales, and administrative roles. Our highly experienced recruiters are skilled at finding and developing exceptional candidates. We aim to remove the stressful and time-consuming role of identifying and screening candidates so you can focus on achieving your goals. We will develop a customized solution to help you reach even the most ambitious recruitment goals. We provide options for executive search, direct-hire placement, contract, and contract-to-hire. Show less

    • Lebanon
    • Architecture and Planning
    • 1 - 100 Employee
    • Inside Sales Associate
      • Oct 2018 - Jul 2021
    • India
    • Retail
    • 1 - 100 Employee
    • Strategic Accounts Sales Support Associate
      • May 2017 - Jun 2018

      • A dedicated support for InterContinental Hotels Group’s Global Account Director• Has contributed to the success of exceeding the overall target of the supported Global Account Director.• Provides monthly and quarterly account production reports. • Provides quarterly business review presentations for client meetings• Ensures that agreed rates between the global accounts and IHG are correctly loaded and bookable by conducting test bookings and audits.• Created a pre-planning report for the supported Global Account Director that resulted to properly forecast the upcoming revenue goal.• Handled transient global accounts’ RFPs.• Knowledge in Lanyon, HOLIDEX and Sabre. Show less

    • IHG Meeting Point Program Associate
      • Jul 2016 - May 2017

      • Partners closely with Program Manager and Meeting Sales Strategy Manager to increase Groups and Meetings business for InterContinental Hotels Group.• Develops and maintains the IHG Meeting Point Program which educates IHG Hotels and Corporate Users on how to work with the Auto, Pharma, Energy, Medical Healthcare, Manufacturing and Technology sectors.• Contributes to the increase of revenue of IHG Hotels by ensuring they are included in the Account's Master Service Agreement for all segments of IHG.• Developed new ways of tracking and processing IHG Master Service Agreements. That led to an increase in the engagement of IHG Stakeholders in the MSA program from 9 to 20 MSAs. Show less

    • Sales Associate, 3rd Party Agency and Specialty Markets - Americas Sales Support Team
      • Oct 2013 - Jun 2016

      • Worked closely with IHG’s Key Account Director for 3rd Party Agency and Specialty Markets and their accounts.• Conducted virtual client calls together with the supported Key Account Director. Contributed knowledge on the brands and how to handle account RFPs effectively. • Handled RFPs for Transient, Leisure, Crew, and 3rd Party Sports Agency Accounts to ensure that it is delivered in a timely manner and would exceed client’s expectations. • Increased hotel participation for Creative Lodging Solutions to 656 accepted hotels and 183 Opt-In hotels for 2015. Which resulted to a 12% revenue increase for 2015. • Managed Hotel Planner State of LA Program in 2015 which resulted to an increase in participating IHG hotels and earning a revenue of $1,679,471.84 vs. $559,040.97 of 2014.• Increased IHG Hotel participants on the quarterly REVerse Sale$ Call conducted by the supported Key Account Director.• Engaged with hotels; focusing on “Need/Priority” hotels and New Hotel Opening Team to maximize revenue Show less

    • Fulfillment Executive, AMER and Canada Sales Team
      • Jun 2012 - Oct 2013

      • Supported the Tour and Travel Desk in sourcing leads and closing business for the Tour and Leisure Accounts.• Supported Key Account Directors in the Canada Region with their Sports and Government Accounts• Provided needed reports and data to ensure proper crediting • Focused on Groups and Meetings Conversion.

    • Reservations Sales Specialist
      • Feb 2010 - Jun 2012

      • Handled room reservations for the InterContinental Hotels Group Brands that would meet the guest’s satisfaction. • Expertise in performing DICE (Delivering Individual Customer Experience) and use of IRIS (InterContinental Reservation Interface System).• Maximized revenue from each inquiry by understanding guest requirements and convert them into confirmed bookings and upselling appropriately. • Participated and contributed in group focus discussions, department meetings and appropriate training sessions to gain knowledge.• Maintain an accurate coordination and communication regarding guest requirements and reservation with all relevant hotel departments. Show less

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