Experience

The Chartered Society of Physiotherapy

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Administrative Officer

  • Jan 2023 - Present



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  • Oct 2020 - Present



AP Security (APS) Ltd and OCS group

• London, United Kingdom

• Security

  • Nov 2012 - Present

  • Provides security to various high profile venues, including the O2 Arena, Olympic Stadium, The Oval, Brixton Academy, Wembley Stadium, park events and other key venues in the London area • First point of contact for customers, answering customer queries and providing information to the customers in a friendly professional manner • Ensures customer safety is of paramount importance, while providing an excellent customer service • Responsible for crowd control, minimising risks and hazards for customers and bag search. • Working as part of a team of people and liaising with other Stewards in order to co-ordinate the smooth running of events. • Achievements: Gained an NVQ Level 2 in Customer Service and Spectator Safety (2013) during my time with AP Security Show less



Royal College of Paediatrics and Child Health (RCPCH)

• United Kingdom
• Hospitals and Health Care
• 100 - 200 Employee

• Event and professional developmebt assistant

  • Nov 2019 - Oct 2020



Barts Health NHS Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Recruitment Coordinator

  • Jun 2019 - Nov 2019



Barts Health NHS Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Administrative Assistant

  • Jan 2018 - Jan 2019

  • Works in the paediatric audiology administrator in the office or on reception at West Ham Lane Clinic proving administrative support to the audiologists and doctors • Being the first point of contact for enquires, dealing with telephone and written enquires from parents and professionals; taking and acting upon and passing on messages (telephone, e-mail, letter correspondence and verbal) • Using the clinic’s database (AuditBase) to book or change appointments, sending out appointment or discharge letters, updating patients’ journal, checking in patients and updating their personal information • Preparing notes for clinics and booking interpreters for patients, 2 weeks in advance and maintaining an up to date office filing system appropriate for the department • Participating in team meetings, while taking the minutes • Carrying out general administrative duties e.g.; photocopying, sending and receiving faxes, opening and distribution of Show less



NHS

• Hospitals and Health Care
• 700 & Above Employee

• bank staff (admin

  • Dec 2016 - Jan 2018

  • Works in the maternity department as a receptionist and on the ward at Chelsea and Westminster Hospital providing administration support for midwives and patient administrators • Responsible for answering telephone and face to face queries from patients, internal and external clients • Using the hospital’s database (Lastword) to book appointments, checking in patients, updating personal information, locating or tracking out medical notes • Responsible for making sure patients are in the correct beds/ward on the hospital’s database; 3 times a day • Preparing and filing medical notes for coding and to be sent to EDM (Electronic Document Management system) in a timely manner • Printing, scanning, faxing and preparing (often sensitive or confidential) documents for maternity staff Show less



Royal college of nursing

• London

• HR Administrator (L&OD)

  • Mar 2016 - Aug 2016

  • Worked in the Learning and Organisational Development team in the Human Resources department providing administration support to a team of six people • Responsible for the shared mailbox, answering queries from internal and external clients within a 24 hour period • Acted as the first point of contact for customers, managing customer queries and expectations in a timely manner • Responsible for diary management for the team, organising meetings and sending out calendar invites • Booked meeting rooms, catering, travel and accommodation for clients and customers • Planned team meetings in advance, including preparing agendas, and participated in team meetings while taking detailed minutes • Assisted the Learning and Organisational Development Advisors with their projects, ensuring all team members were updated on progress • Created Learning & Development courses, produced reports and booked customers onto courses using the HR system called OpenHR, and updated the staff intranet regarding upcoming courses • Printed, scanned and prepared (often sensitive or confidential) documents for the team Show less