Benzi Masoka
Business Banking Relationship Manager at Absa Bank Kenya PLC- Claim this Profile
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Topline Score
Bio
Lennox Mugambi
Benzi is a driven and focused person always ready to support customers over and beyond the call of duty. He is also passionate at what he does and discharges his duties diligently.
Carl Chirwa FCCA
Benzi was my relationship manager at Barclays in Nairobi and he provided exceptional customer service and went above and beyond the call of duty to provide me with customised solutions for my business
Lennox Mugambi
Benzi is a driven and focused person always ready to support customers over and beyond the call of duty. He is also passionate at what he does and discharges his duties diligently.
Carl Chirwa FCCA
Benzi was my relationship manager at Barclays in Nairobi and he provided exceptional customer service and went above and beyond the call of duty to provide me with customised solutions for my business
Lennox Mugambi
Benzi is a driven and focused person always ready to support customers over and beyond the call of duty. He is also passionate at what he does and discharges his duties diligently.
Carl Chirwa FCCA
Benzi was my relationship manager at Barclays in Nairobi and he provided exceptional customer service and went above and beyond the call of duty to provide me with customised solutions for my business
Lennox Mugambi
Benzi is a driven and focused person always ready to support customers over and beyond the call of duty. He is also passionate at what he does and discharges his duties diligently.
Carl Chirwa FCCA
Benzi was my relationship manager at Barclays in Nairobi and he provided exceptional customer service and went above and beyond the call of duty to provide me with customised solutions for my business
Credentials
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Barclays Digital Driving Licence
Barclays
Experience
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Absa Bank Kenya PLC
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Banking
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100 - 200 Employee
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Business Banking Relationship Manager
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Jun 2020 - Present
La Riba Banking- Islamic banking Managing a Portfolio in excess of 150 clients Grew income by 30% year on year. Liaison with 10 branches within the Coast cluster in growth of Islamic banking proposition. La Riba Banking- Islamic banking Managing a Portfolio in excess of 150 clients Grew income by 30% year on year. Liaison with 10 branches within the Coast cluster in growth of Islamic banking proposition.
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Barclays bank kenya
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Digo Branch, Mombasa
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Personal and Business Banker
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Jun 2015 - Jun 2020
Islamic Banking - La Riba Banking. Client Service and Product Sales. Product conceptualising, Launch and Audit. Client Lifecycle Management. Branch Support and Management Reliever. Team leadership. Islamic Banking - La Riba Banking. Client Service and Product Sales. Product conceptualising, Launch and Audit. Client Lifecycle Management. Branch Support and Management Reliever. Team leadership.
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Barclays Bank of Kenya
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Yaya Centre
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Branch Support
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Jul 2014 - May 2015
Management of cash and cash equivalent at the Centre. Oversaw operations at the front end and provided necessary support. Swift and RTGS transfers. Branch Authoriser. Management of cash and cash equivalent at the Centre. Oversaw operations at the front end and provided necessary support. Swift and RTGS transfers. Branch Authoriser.
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Barclays Bank Kenya
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Rahimtulla PLC
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Retail Support
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Aug 2012 - Jul 2014
I oversaw service delivery at the centre and advised on areas of improvement. Provision of cover to the Branch Manager, Branch Operations Officer and the Personal Banker. Nominated best team in Customer focus. Awarded LIMME (customer's lives made much easier) champion in Barclays Bank of Kenya, Affluent segment,2012. I oversaw service delivery at the centre and advised on areas of improvement. Provision of cover to the Branch Manager, Branch Operations Officer and the Personal Banker. Nominated best team in Customer focus. Awarded LIMME (customer's lives made much easier) champion in Barclays Bank of Kenya, Affluent segment,2012.
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Barclays Bank of Kenya
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Rahimtulla P L C
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Section Head
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Apr 2009 - Aug 2012
Banking Hall Executive, Custodian and Operations: Lead my team in Operations and customer service excellence winning various awards as an individual and team. Banking Hall Executive, Custodian and Operations: Lead my team in Operations and customer service excellence winning various awards as an individual and team.
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Barclays Bank Kenya
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Narok
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Customer Advisor
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Jul 2007 - Apr 2009
Cashiering and Enquiries: advised and served client at service points. Lead team to Customer Service excellence as a Customer Service Champion. Cashiering and Enquiries: advised and served client at service points. Lead team to Customer Service excellence as a Customer Service Champion.
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Education
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2015 - 2016
Ethica Institute of Islamic Finance
CIFE, Islamic Finance -
2011 - 2015
Strathmore University
Bsc, Applied Accounting (A.C.C.A) -
2000 - 2005
Maseno University
Bsc, Hotel and Institution Management
Community
