Benyapha Sala

Customer Service Agent at TRUE TOUCH LTD
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Contact Information
us****@****om
(386) 825-5501
Location
Bangkok Metropolitan Area, TH
Languages
  • Thai Native or bilingual proficiency
  • English Limited working proficiency
  • Korean Elementary proficiency

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5.0

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Paphawarin sangchan

I study with Ms Benyapha Sala in the same college. We studying in IT courses. She a smart girl, punctual, energetic, and she have responsibility for her work assign

Andris Adhitra

Benyapha is a trustworthy, reliable, good-humored student and friend who supports others in and out of the classroom. She was a pleasure to have in class, and her positive attitude and belief in herself, even in the face of difficulty, is an immensely admirable asset. I'm confident that he will continue to demonstrate the same diligence, perseverance, and optimism that she showed myself and her peers. I highly recommend her to your company.

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Experience

    • United Kingdom
    • Business Consulting and Services
    • 1 - 100 Employee
    • Customer Service Agent
      • May 2022 - Present

      As a Guest Service Agent (English Telephone Operator)-Outsourcing at Thai Airways International PCL, my main responsibilities are taking care of customer to make flight booking(s). Offer promotions/privileges from Airline and Royal Orchid Plus Member includes member in Star Alliance (Frequent Flyer Programme). Inform current ticket price & condition and offer up-sale ticket price to be more flexible in ticket conditions such as longer ticket validity, change flight with FOC, refundable ticket, no show change and cancellation policy. Assist customer to change flights/date of travelling. Handle and solve customer problems such as correct wrong spelling name, customer(s) not able to buy excess baggage or preferable seat. Accept customer's payments. Send itinerary and E-ticket to customer. Respond customer query. Show less

    • Coffee Shop Attendant
      • Jun 2021 - Dec 2021

      I worked as a coffee shop attendant, responsibilities were introducing beverages and dessert including promotion or privileges from partners. Accepted orders, managed the customer's payments, daily tasks and bill(s). And I've got an good opportunities studying about coffee and baking in the parts of Barista and Pasty. I worked as a coffee shop attendant, responsibilities were introducing beverages and dessert including promotion or privileges from partners. Accepted orders, managed the customer's payments, daily tasks and bill(s). And I've got an good opportunities studying about coffee and baking in the parts of Barista and Pasty.

  • Nonsi Residence hotel
    • Phitsanulok, Thailand
    • Guest Service Agent
      • Nov 2020 - Mar 2021

      This is my co-operative education experience during the 4th year of the study. I worked as a Guest Service Agent at Nonsi Residence Hotel in Phitsanulok for 4 months. My main responsibilities were handling guests' reservations, registration; check in and check out. Recorded data on both daily work sheets and the hotel system (Updated the room vacancies, checked room statuses, recorded the guest payments). Ensured to provide service by considering of the guests' safety during the pandemic of COVID-19. Show less

Education

  • Naresuan University
    B.B.A. in Tourism Business Management (International Program), Project Management
    2017 - 2021
  • Phitsanulok Pittayakom School
    Science and Mathematics Program
    2015 - 2016
  • Buddhachinnarajpittaya School
    Language-Arts (English) Program
    2011 - 2014

Community

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