Ben Woodward
General Manager at CES Hire Ltd- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Essential Management Skills
Chartered Management Institute
Experience
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CES Hire Ltd
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United Kingdom
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Construction
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1 - 100 Employee
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General Manager
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Jan 2022 - Present
I currently manage a team of eight employees and report to the Managing Director. My responsibilities within this role include…- Manage the day to day running of CES Hire Ltd.- Review profit and loss statement sheets evaluating performance and productivity.- Manage the company’s costs and effectively set and oversee sales and marketing budgets. - Prepare regular reports for upper management.- Define long-term strategic goals and developing clear plans to implement them.- Schedule and lead staff meetings to discuss updates, issues, feedback and to create solutions to issues that come up within the company's operations.- Resolve internal staff conflicts efficiently and to the mutual benefit of those involved.- Provide guidance and feedback to help colleagues strengthen knowledge and skill areas.- Manage stock control ensuring inventory records are accurate and up to date, this includes purchasing parts and consumables where necessary.- Oversee recruitment and training of new employees. Show less
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Operations Manager
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Nov 2017 - Jan 2022
- Managing the day to day operation (from order through to invoice stage) of the hire fleet, sales of tools/machinery and servicing of customers machines. - Act as the first point of contact with potential and existing customers for hire, sales and servicing. - Manage the company’s sales costs and effectively oversee the marketing budget. - Reviewing profit and loss statements/sheets- Oversee all training programmes e.g. Health & Safety and employee development.- Manage stock control ensuring inventory records are accurate and up to date, this includes purchasing parts and consumables where necessary.- Keeping the hire system (Syrinx) updated with hire fleet and sales records.- Manage advertising campaigns through social media and the website.- Ensure the website is kept up to date with latest product and offers. Show less
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Sales and Marketing
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Sep 2013 - Nov 2017
My responsibilities within this role included... Sales - Generating leads, taking orders and ensuring customers, both new and existing are well looked after and completely satisfied. Marketing - Creating campaigns to promote the companies products and services.Website Maintenance - Keep the website loaded with information and up to date to make sure customers can find exactly what they want and buy online. https://www.ces-hire.com Social Media - Creating campaigns to promote a selection of products and the website. Stock Management - Ensuring enough items are regularly available to satisfy customers needs. Purchasing - Ordering more stock when required and looking for new products that could be of interest to the existing customer base. But also negotiating a good price so we can offer our customers the best possible deal. Logistics - Making sure deliveries and collections are made on time. Hire Desk - Offering helpful information, technical data and availability on our hire fleet. Show less
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B.W Accessories
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India
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Retail
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Managing Director
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Feb 2013 - Sep 2013
I launched my hand made accessories business as part of my college course. As a firm believer in supporting local trade, this is something I really wanted to transfer into my businesses. Setting up this business taught me a lot about how businesses operate. From finding manufacturers, working out profit margins to making sales. This was a real eye opener and the experience really encouraged me to look into finding full time work so I could learn even more and get stuck in. I launched my hand made accessories business as part of my college course. As a firm believer in supporting local trade, this is something I really wanted to transfer into my businesses. Setting up this business taught me a lot about how businesses operate. From finding manufacturers, working out profit margins to making sales. This was a real eye opener and the experience really encouraged me to look into finding full time work so I could learn even more and get stuck in.
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Peter Jones Enterprise Academy
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United Kingdom
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Higher Education
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Entrepreneur
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Sep 2012 - Jun 2013
Studying Enterprise and running a business. Leader of winning team in a 'Social Media' Challenge set by Martin Spiller. Winner of Grant Thornton 'Putting the trust back into banking' challenge. Pitched to HSBC bank Head of Organisation Development, Simon Lamb. He said... 'It was an absolute pleasure and to be frank a wholly refreshing experience. I really appreciated the simplicity of the message that the students played out - no hidden agendas, just honest simple and clear ideas that were spoken from the heart. Big organisations need this kind of intervention because they become so removed from the customer that they forget why they exist. I am sure I was left more inspired by them than they could ever have been by us. Well done once again!' Show less
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Junior Office Assistant/Salesman
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Mar 2013 - Mar 2013
As part of my course at college I chose to undertake a months work experience. I decided to go to Pearce Compaction Ltd (formally Kenbay) in Ringwood, Hampshire. The waste and renewable industry really interests me and I wanted to learn more about it. During my time down there I researched potential waste trade customers to sell compactors to. I then put them into a database and created some literature to send to them notifying them of what machines the company currently had in stock. I also helped with day to day office tasks such as taking customer phone calls and filing job sheets from engineers. In my final week I was concentrating more on the sales side of the business this included making trips to potential customers with the Sales director and making calls to chase up other potential customers that he had visited over the past month. Show less
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Junior Admin Officer/Engineer
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Jul 2012 - Sep 2012
Whilst in this role I helped with the re-branding of the company creating a new logo and updating company documents where necessary, this included building a new website (www.tgwcompactionservices.com). I then helped with creating a data base of existing customers and warm leads to assist a mail shot. Once the data was imputed I designed some promotional material to be sent out to the companies existing and potential customers. When required I also got stuck in with the maintenance and refurbishment side of the business, out travelling with the engineers carrying out repair work, installing and servicing machines. Show less
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Education
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2012 - 2013
Peter Jones Enterprise Academy
Double Distinction Star, Enterprise and Entrepreneurship -
2007 - 2012
CHILTERN HILLS ACADEMY
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