BENTOUDA Angélique

Technical Support Representative Senior Europe at Entegral
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Paris Metropolitan Region, FR

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Credentials

  • Scrum Master
    Scrum League
    Feb, 2023
    - Nov, 2024
  • Manager RS 5488
    IEPP-Formation des Élus
    Nov, 2022
    - Nov, 2024
  • Repérer et gérer des personnes toxiques
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Customer Service: Handling Abusive Customers
    LinkedIn
    May, 2021
    - Nov, 2024
  • Gérer les hauts potentiels
    LinkedIn
    May, 2021
    - Nov, 2024
  • "AGSM - Agile Scrum Master "
    26 ACADEMY
    Apr, 2021
    - Nov, 2024
  • B2 UPPER intermediate EFSET
    EF Standard English Test (EF SET)
    Dec, 2020
    - Nov, 2024
  • BA1000_M2L1_S4-S7 - Creating Reports with Interactive Reports (Section 4 - 7)
    Pentaho from Hitachi Vantara
    May, 2018
    - Nov, 2024
  • BA1000_M2L1_S8-S11 - Creating Reports with Interactive Reports (Section 8 - 11)
    Pentaho from Hitachi Vantara
    May, 2018
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 200 - 300 Employee
    • Technical Support Representative Senior Europe
      • Jan 2022 - Present

    • Accounts administrator - Allianz and ALD Automotive - Aon- Assu 2000
      • Jul 2009 - Dec 2015

      Fund management; To check and validate the bank transfers; Management of the conflicts between network bodyshops, insurers and fleet To collecte commissions To make invoices and to follow the payments Translations of documents Management of an Access data base Statistics To present results and expectations Fund management; To check and validate the bank transfers; Management of the conflicts between network bodyshops, insurers and fleet To collecte commissions To make invoices and to follow the payments Translations of documents Management of an Access data base Statistics To present results and expectations

    • United States
    • Industrial Automation
    • 100 - 200 Employee
    • Bilingual assistant
      • Jun 2005 - Apr 2009

  • ela/sorin group/Livanov
    • Le Plessis Robinson
    • Assistant de recherche clinique
      • 2003 - 2005

    • France
    • Investment Banking
    • 400 - 500 Employee
    • Secretaire d'edition
      • Jul 1999 - Dec 2002

Education

  • Cegos
    Access database 2007/2010, Access 2007/2010 : les bases.
    2013 - 2013
  • ITC
    BTS
    1999 - 2001
  • Université Paris Ouest Nanterre La Défense
    LEA anglais/espagnol
    1998 - 1999
  • les plaisances
  • lycee de magnanville

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