Bente Mierzwiak
Technical Support Specialist at Visma FirstAgenda- Claim this Profile
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English Professional working proficiency
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German Native or bilingual proficiency
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Danish Native or bilingual proficiency
Topline Score
Bio
Thomas Bjørn Hestbæk
Working with Bente was as productive as it was fun. Bente was our in-house IT support, a role she filled to perfection. Always ready to assist and very solution-oriented. Bente created many small tools we all benefitted from in our daily worklife. I am happy to give my recommendations to Bente.
Morten Vedel Kruse
I have had the pleasure of working together with Bente during her assignment as IT-supporter at SSP Technology. Bente adopted very quickly to her IT-supporter role at SSP Technology and with her open mind and qualified support and help, she was highly recommended by her fellow employees and the IT users. From an IT support point of view, Bente has the optimal skills being helpful, fast, seeking alternative solutions and last but not least, she has the profile, that puts the IT users' requests as priority no. one. I can only give Bente my best recommendation.
Thomas Bjørn Hestbæk
Working with Bente was as productive as it was fun. Bente was our in-house IT support, a role she filled to perfection. Always ready to assist and very solution-oriented. Bente created many small tools we all benefitted from in our daily worklife. I am happy to give my recommendations to Bente.
Morten Vedel Kruse
I have had the pleasure of working together with Bente during her assignment as IT-supporter at SSP Technology. Bente adopted very quickly to her IT-supporter role at SSP Technology and with her open mind and qualified support and help, she was highly recommended by her fellow employees and the IT users. From an IT support point of view, Bente has the optimal skills being helpful, fast, seeking alternative solutions and last but not least, she has the profile, that puts the IT users' requests as priority no. one. I can only give Bente my best recommendation.
Thomas Bjørn Hestbæk
Working with Bente was as productive as it was fun. Bente was our in-house IT support, a role she filled to perfection. Always ready to assist and very solution-oriented. Bente created many small tools we all benefitted from in our daily worklife. I am happy to give my recommendations to Bente.
Morten Vedel Kruse
I have had the pleasure of working together with Bente during her assignment as IT-supporter at SSP Technology. Bente adopted very quickly to her IT-supporter role at SSP Technology and with her open mind and qualified support and help, she was highly recommended by her fellow employees and the IT users. From an IT support point of view, Bente has the optimal skills being helpful, fast, seeking alternative solutions and last but not least, she has the profile, that puts the IT users' requests as priority no. one. I can only give Bente my best recommendation.
Thomas Bjørn Hestbæk
Working with Bente was as productive as it was fun. Bente was our in-house IT support, a role she filled to perfection. Always ready to assist and very solution-oriented. Bente created many small tools we all benefitted from in our daily worklife. I am happy to give my recommendations to Bente.
Morten Vedel Kruse
I have had the pleasure of working together with Bente during her assignment as IT-supporter at SSP Technology. Bente adopted very quickly to her IT-supporter role at SSP Technology and with her open mind and qualified support and help, she was highly recommended by her fellow employees and the IT users. From an IT support point of view, Bente has the optimal skills being helpful, fast, seeking alternative solutions and last but not least, she has the profile, that puts the IT users' requests as priority no. one. I can only give Bente my best recommendation.
Experience
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FirstAgenda
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Denmark
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Information Technology & Services
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1 - 100 Employee
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Technical Support Specialist
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Apr 2022 - Present
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Technical Support Assistant
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Sep 2021 - Present
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Energinet
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Denmark
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Utilities
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700 & Above Employee
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Applikationskonsulent
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Jun 2018 - Sep 2021
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IT-Supporter
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Dec 2016 - May 2018
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Monjasa
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Denmark
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Maritime Transportation
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200 - 300 Employee
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IT Supporter
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Mar 2016 - Nov 2016
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Danoffice IT
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Denmark
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Information Technology & Services
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100 - 200 Employee
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Internal IT Supporter
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Aug 2013 - Feb 2016
As Internal IT Supporter at Danoffice IT some of my main tasks are: Daily Internal IT Support tasks for Dangroup users Installing and configuring desktops/laptops/tablets/phones Assist in the daily maintenance of servers and virtualization platform General documentation duties Undertaking small- to medium-sized IT Projects As Internal IT Supporter at Danoffice IT some of my main tasks are: Daily Internal IT Support tasks for Dangroup users Installing and configuring desktops/laptops/tablets/phones Assist in the daily maintenance of servers and virtualization platform General documentation duties Undertaking small- to medium-sized IT Projects
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SSP Technology
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Denmark
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Industrial Machinery Manufacturing
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1 - 100 Employee
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IT-Supporter
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Oct 2011 - Dec 2012
Daily support on MS Office, Windows XP/WIN7, network, printers, iPad, Smartphones, Android & WIN7 Tablets. Installing and configuring new PC's. Useradministration in Active Directory Win 2008 server, Exchange 2010. Taking part in various projects. Daily support on MS Office, Windows XP/WIN7, network, printers, iPad, Smartphones, Android & WIN7 Tablets. Installing and configuring new PC's. Useradministration in Active Directory Win 2008 server, Exchange 2010. Taking part in various projects.
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Encodify
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Denmark
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Information Technology & Services
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1 - 100 Employee
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Consultant/Supporter
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May 2009 - Aug 2011
Support of Brand Management system. Troubleshooting errors and pass on to the developers if necessary,. Creating SQL reports for customers Mac OS og Linux Support pr. mail and telephone Support of Brand Management system. Troubleshooting errors and pass on to the developers if necessary,. Creating SQL reports for customers Mac OS og Linux Support pr. mail and telephone
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KOMPAN Global
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Denmark
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Recreational Facilities
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200 - 300 Employee
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IT Business Consultant
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Feb 2008 - Apr 2009
I have switched to another area of IT business. I now work with KOMPAN ERP System (Navision) and KOMPAN CRM System (Sales Logix), and with Interfaces between Navision and SLX to the Production IT system.Aside from the daily work and support, I take part in varied projects and develope further in the aforementioned systems, as well as user instructions and manuals for these systems.I am working as IT Business Consultant in the IT department at KOMPAN A/S - supporting users in our ERP and CRM system.On some daily issues I also work with SQL Server 2005 and Citrix Presentation Server.Before joining the Sales IT I worked as Systemsadministrator in IT Operations - supporting users in MS Office-, network-, print- and other daily IT issues. Also worked with Active Directoy (useradministration and Group Policy) among other server related work.Working in the IT department means working with and supporting colleagues all around the World. Show less
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IT Systemsadministrator
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Aug 2004 - Mar 2008
Daily support in the Company Helpdesk - support for MS Office applications, printer, network, Windows XPWorking with useradministration in Active Directory. Windows 2000/2003 server, Microsoft exchange,Working with veritas netbackup, MS SQL server, DELL IT assistent, TCP/IP, documentation for internal and external use, Asset Navigator (Helpdesk system), Group PolicyAbout me:flexiblegood at co-operationcommunications skills efficientgood learning abilityspeak/write danish, german and englishsense of humour Show less
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Sygehus Fyn Svendborg
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Svendborg
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IT supporter
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May 2003 - Jul 2004
Daily support in the Company Hotline - support for MS Office applications, printer, network, Windows 2000/XP, GroupWise Daily support in the Company Hotline - support for MS Office applications, printer, network, Windows 2000/XP, GroupWise
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IT supporter
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2002 - 2003
Finished my IT supporter education here: Daily support in the Helpdesk - support for MS Office applications, printer, network, Windows XP, documentation Finished my IT supporter education here: Daily support in the Helpdesk - support for MS Office applications, printer, network, Windows XP, documentation
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Education
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2000 - 2003
Syddansk Erhvervsskole
IT -
2000 - 2003
Syddansk Erhvervsskole
IT -
2000 - 2003
Odense Tekniske Skole
IT supporter, IT support -
1991 - 1993
Aabenraa Gymnasium og HF
HF Student -
1981 - 1991
Eiderskolen, Rendsburg
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