Benson Thomas

Senior Systems Engineer at E-Team Informatica
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Contact Information
us****@****om
(386) 825-5501
Location
Thiruvananthapuram Taluk, Kerala, India, IN
Languages
  • English -
  • Tamil -
  • Malayalam -
Skills

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Credentials

  • MCSE: Productivity — Certified 2019
    Microsoft
    May, 2019
    - Oct, 2024
  • MCSA: Windows Server 2012
    Microsoft
    Aug, 2016
    - Oct, 2024
  • MCSA: Windows Server 2012
    Microsoft
    Aug, 2016
    - Oct, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    Apr, 2016
    - Oct, 2024
  • MCSA
    Microsoft
    Apr, 2016
    - Oct, 2024

Experience

  • E-Team Informatica
    • India
    • Information Technology & Services
    • 1 - 100 Employee
    • Senior Systems Engineer
      • Oct 2015 - Present

      Monitor the local as well as the remote servers using Nagios, PRTG, Checkmk and other terminal services. Nagios, Checkmk and PRTG configurations and implementation depending on the requirements. Installation and managing both Linux & Windows servers. Manage Customer requests through JIRA and OTRS Ticketing tools Take care of new deployments and upgrades. Network and System Management. Patch Management. Hands-on experience in handling Azure AD, Exchange Online, Office 365 Applications, Firewalls (SonicWALL 2400, FortiGate 81E), Storages (EVA 4100, 3PAR, QNAP NAS), HP Blades and on different virtualization platforms (Oracle Linux Virtualization Manager, Citrix Xen, Oracle Virtual Machine Manager, VMWare). Public Cloud Management Azure, AWS. Proficient in building WSUS,WDS severs, antivirus(Kaspersky, Sentinelone) server, configurating Backup(Hp Data protector, veeam,commvault ) servers for the customer infrastructure. Working in 24/7 Support Team. Show less

  • CAMFOX IT SOLUTIONS
    • On Job Trainee- Desktop Support
      • Jul 2015 - Sep 2015

      Installing, configuring and administering Windows server 2012/8/3, MS office 2010, Antivirus including Management of Basic level Active Directory Services. Troubleshoot and maintain PCs,Laptops,Servers,Printers and various Network devices.Perform all lines of work and other assignments including on-site, inside company Premises or inside /outside city with best Customer Supporting Practices as required. Supporting Customers for various PCs, Laptops and Other IT equipment issues via phone and onsite support. Show less

Education

  • Caarmel Engineering Collage,Ranni-Perunad,Pathanamthitta.
    Bachelor of Engineering (BE), Computer Science
    2011 - 2015
  • Eminence public school
    High School, Computer Science
    2009 - 2011
  • Bishop Moore Vidyapith
    High School, High School/Secondary Diplomas and Certificates

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