Experience

Citi

• Mexico
• IT Services and IT Consulting
• 100 - 200 Employee

• Vice President: Head of North America Commodities Confirmations

  • Mar 2023 - Present

  - Manage the confirmations team supporting global commodities business including electronic and paper confirmation processes for power, gas, oil, metals, agricultural and index products.- Monitor and report on risk and regulatory metrics relating confirmation dispatch and execution to ensure compliance with regulatory requirements.- Review and evaluate new product initiatives to assess operational support requirements.- Assist with embedding risk governance frameworks and supervisory oversight best practices.- Review strategic opportunities for innovative solutions to automate and simplify, build, scale and mitigate risk.- Mentor and evelop future talent within team. Show less

• Vice President: Head of North America Commodities Settlements

  • Sep 2021 - Mar 2023

  • Manage the North America settlement team to ensure an effective and efficient operating model is maintained.• Manage a diverse team of AVPs/associates responsible for all aspects of the Firm’s Settlement process in a highly regulated and fast paced environment.• Drive operational planning to ensure that the operating unit is positioned to meet and exceed client needs relative to department activities.• Builds and maintains relationships with key business partners, including various trading departments, other counterparty broker dealers and institutions.• Ensure the execution of key Operations initiatives and activities supporting timely delivery of critical business success measurement goals as defined in Operations.• A process subject matter expert who identifies opportunities for optimizing business productivity while demonstrating and ensuring data integrity expertise throughout the process.• Carry our all-people management responsibilities for the team, including performance reviews, attendance, disciplinary and sickness matters. Promote cross-skilling and ensure that all members of the team have personal development plans and are on track for their cross-skilling. • Partner and actively interact with Operations leadership and technical lead colleagues as a productive and collaborative member of the Operations team.• Lead projects related to Payments and Settlements, ensure their timely completion, achievement of objectives and cost efficiencies. Ensure the change-over to new systems and processes is smooth and error-free. Show less



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Vice President: Head of Prime Brokerage Middle Office Houston Office

  • Nov 2020 - Sep 2021

  • Point of escalation contact for clients on all operational issues including trade bookings, settlement exception, documentation, audit, technology, account set up and legal documentation, client reporting resolving client inquiries timely. • Point of escalation contact for Account Management, Operations, Pre-matching, Settlements, Cash Processing, on trade booking / issue resolution. • Coordinate globally with London and Asia peers on process/system improvements, and client relationships. • Support of clients trading Equities and Fixed Income in local and global markets. • Perform root cause analysis for their respective clients to increase STP and reduce client inquiries and partner with client service teams to help change client behavior where required to remove manual processes. • Communication of open issues to the external client and internal client service rep in a clear and concise manner, ensuring a full understanding of the issue. • Partner with technology strategy team to help identify internal and external facing technology improvement opportunities. • Assistance on Projects pertinent to the desk and participate in new project initiatives when required by business demands. • High level of client service focus and Responsible for understanding "end to end" system processing and the "transaction cycle" • Monitoring & Adhere to daily workflow queues and ensure work is completed daily and all day-to-day queries dealt with within required SLAs and escalate issues to the team leader. • Provide operations subject matter expertise and value-added services to clients where required. • In person meetings with clients along with client service team members. Show less



Macquarie Group

• Non-profit Organizations
• 1 - 100 Employee

• Operations Manager

  • Jun 2015 - Nov 2020

  • Manage the operational support for Natural Gas, Power, Emissions, Uranium, Agriculture, Metals, Crude and Refined Products, both Physical & Financial (US and European) • Reconciliation of Settlement Invoices against ERP system, customer records, supply and transportation records to ensure accurate final settlement amounts • Follow up and resolution of Settlement breaks and Post Settlement Adjustments by researching pricing and explaining complex trade bookings • Reconciliation of Physical inventory • Enhance manual excel invoices to update macros and V-Lookups to reduce manual updates • Investigate and respond to queries regarding mark to market statements per client requests on various assets • Identifying areas of improvement across systems, processes and procedures • Mentor junior analyst in career growth, system knowledge and overall guidance in the industry • Work with IT to create an automated report to capture late issuance of legal confirmations using Robotic Desktop Automation. • Implementation of various projects from process requirement, to testing, ending in deployment • Manage relevant internal and external relationships. Cross training between products and roles as required by the business • Identifying and resolving issues and escalating prudently to direct and senior management • Verification of deals entered into a ERP against Broker confirmations – both electronic and paper; as well as Trading Blotters • Confirmation and Broker matching via eConfirm and EFETnet • Generating ISDA, EFET, EEI, and NAESB Confirmations Show less



Capital One

• Egypt
• Leasing Non-residential Real Estate

• Assistant Vice President Back Office Operations

  • Aug 2013 - May 2015

  • Active participant in the standing up of the Commodities Derivative business • Daily monitoring of payments and receipts, invoicing clients, price entry, price reporting, and the daily reconciliation of customer account balances for derivatives covering a range of commodity business and products. • Maintain customer accounts and ensure timely receipt and payment of funds • Resolve pre and post settlements breaks and ensure timely resolution of breaks. • Create and monitor fails and related outstanding reports • Draft and follow up on outstanding trade confirmations • Work closely with clients and internal partners to resolve queries and disputes • Ensure compliance to key controls and regulatory changes • Liaison with Middle Office, Compliance, Technology, and other internal stakeholders • Maintain a solid understanding of the overall business and operational needs • Work closely with management to ensure proper risk and controls measures are in place • Develop an understanding of the business activity of the various business areas within Capital One • Develop detailed product and trade type knowledge • Develop detailed system knowledge related to both settlement and documentation functions • Ad hoc projects Show less



Merrill Lynch

• United States
• Financial Services
• 700 & Above Employee

• Senior Documentation Analyst – Derivatives

  • Mar 2013 - Jul 2013

  • Applies product and industry knowledge pertaining to power, natural gas, crude oil, NGLs, refined products, base and precious metals. • Interacts with front office, trade control, legal, static data, settlements, and global clientele. • Drafts, affirms issues, executes, and chases OTC confirmations. • Identifies and works to resolve discrepancies in multiple source systems. • Ensures trade details, template format, and settlement data accurately reflects the negotiated terms. • Applies product and industry knowledge pertaining to power, natural gas, crude oil, NGLs, refined products, base and precious metals. • Interacts with front office, trade control, legal, static data, settlements, and global clientele. • Drafts, affirms issues, executes, and chases OTC confirmations. • Identifies and works to resolve discrepancies in multiple source systems. • Ensures trade details, template format, and settlement data accurately reflects the negotiated terms.



Barclays Capital

• United Kingdom
• 1 - 100 Employee

• Confirmation Analyst

  • Jun 2011 - Mar 2013

  (Hybrids and Precious/Base Metal) Daily broker checkout for various commodities (Hybrids, Precious/Base Metals, Physical Power) Ensuring the smooth operation of confirmation tasks on a day-to-day basis Maintaining a high level of execution accuracy to align with pre-determined team execution metrics Adhering to system changes and help to develop new processes in order to be in line with market developments/industry best practice Participate in the continued roll-out of systems/processes into new markets/products as the business develops Show less



Enterprise Products

• Manufacturing
• 1 - 100 Employee

• Accounts Payable

  • Dec 2010 - Jun 2011

  • Handled, logged, and distributed large volume of incoming invoices and payment requests for the AP department. • Respond to internal and external vendors with invoicing information in a timely manner. • Proficient in EMPAC, Oracle, and IKAN operating systems • Performed verification of authorization for approved signatures. • Review Right Angle AR invoices and Oracle manual invoices. • Manipulates large amounts of data in Microsoft Excel, while utilizing multiple web-based databases and billing systems • Works with and provides reporting to all levels of management in the Finance Department. • Conducts problem solving and resolution of billing issues Show less



Steverson Staffing

• Staffing and Recruiting
• 1 - 100 Employee

• Account Payable

  • Jul 2007 - Dec 2010

  • Handled, logged, and distributed large volume of incoming invoices and payment requests for the AP department. • Respond to internal and external vendors with invoicing information in a timely manner. • Proficient in EMPAC, Oracle, and IKAN operating systems • Performed verification of authorization for approved signatures. • Review Right Angle AR invoices and Oracle manual invoices. • Manipulates large amounts of data in Microsoft Excel, while utilizing multiple web-based databases and billing systems • Works with and provides reporting to all levels of management in the Finance Department. • Conducts problem solving and resolution of billing issues Show less


Kelsey-Seybold Clinic
• United States
• Hospitals and Health Care
• 700 & Above Employee
• Health Information Management

  • 2005 - 2007