Benson Lai
Inside Sales Representative at CADlink Technology Corporation- Claim this Profile
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Topline Score
Bio
Credentials
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CompTIA A+ ce
CompTIAJun, 2016- Oct, 2024 -
CompTIA A+ ce
CompTIAJun, 2016- Oct, 2024
Experience
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CADlink Technology Corporation
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Canada
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Software Development
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1 - 100 Employee
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Inside Sales Representative
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Jan 2022 - Present
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Wizard's Tower
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Canada
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Manufacturing
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1 - 100 Employee
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Software Developer
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Feb 2021 - May 2022
● Developed a bot for use in the Wizard Tower Discord server with over 350 active users● Watched the servers for spam, promoted sales and deals tailored to users, and automated several aspects of running events to create a smoother experience for users● Consulted with team members and customers to create and propose features then implement them● Increased user participation in the Discord server by starting polls and stimulating conversation
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Inventory Shipping Specialist
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Oct 2017 - May 2022
● Specialized in receiving, grading, and shipping Magic: The Gathering cards and other products● Innovated on packaging and shipping techniques to optimize cost of shipping, allowing the store to save thousands of dollars per month● One of the most trusted shipping specialists in the store with very little error count and high efficiencyin processing orders ● Self sufficient and able to work alone or with a team to comp
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Canada Revenue Agency - Agence du revenu du Canada
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Government Administration
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700 & Above Employee
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Web Application Developer
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May 2015 - Sep 2015
● Worked in a team of 5 developers to create and maintain web applications ● Consulted with tax agents to understand the clients’ needs as well as the latest regulations to plan and create features to fulfill them ● Completely refactored and redesigned several decade-old legacy applications with little documentation, significantly increased its performance and customer usability ● Worked in a team of 5 developers to create and maintain web applications ● Consulted with tax agents to understand the clients’ needs as well as the latest regulations to plan and create features to fulfill them ● Completely refactored and redesigned several decade-old legacy applications with little documentation, significantly increased its performance and customer usability
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Technician Assistant
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Aug 2010 - Sep 2010
Helped repair computers and various elecronic devices as part of a high school internship program. Helped repair computers and various elecronic devices as part of a high school internship program.
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Education
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Carleton University
Bachelor's degree, Computer Science -
Carleton University
Bachelor's degree, Anthropology -
Lisgar Collegiate Institute