Benson Lai

Inside Sales Representative at CADlink Technology Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Ottawa, Ontario, Canada, CA

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Bio

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Credentials

  • CompTIA A+ ce
    CompTIA
    Jun, 2016
    - Oct, 2024
  • CompTIA A+ ce
    CompTIA
    Jun, 2016
    - Oct, 2024

Experience

    • Canada
    • Software Development
    • 1 - 100 Employee
    • Inside Sales Representative
      • Jan 2022 - Present

    • Canada
    • Manufacturing
    • 1 - 100 Employee
    • Software Developer
      • Feb 2021 - May 2022

      ● Developed a bot for use in the Wizard Tower Discord server with over 350 active users● Watched the servers for spam, promoted sales and deals tailored to users, and automated several aspects of running events to create a smoother experience for users● Consulted with team members and customers to create and propose features then implement them● Increased user participation in the Discord server by starting polls and stimulating conversation

    • Inventory Shipping Specialist
      • Oct 2017 - May 2022

      ● Specialized in receiving, grading, and shipping Magic: The Gathering cards and other products● Innovated on packaging and shipping techniques to optimize cost of shipping, allowing the store to save thousands of dollars per month● One of the most trusted shipping specialists in the store with very little error count and high efficiencyin processing orders ● Self sufficient and able to work alone or with a team to comp

    • Government Administration
    • 700 & Above Employee
    • Web Application Developer
      • May 2015 - Sep 2015

      ● Worked in a team of 5 developers to create and maintain web applications ● Consulted with tax agents to understand the clients’ needs as well as the latest regulations to plan and create features to fulfill them ● Completely refactored and redesigned several decade-old legacy applications with little documentation, significantly increased its performance and customer usability ● Worked in a team of 5 developers to create and maintain web applications ● Consulted with tax agents to understand the clients’ needs as well as the latest regulations to plan and create features to fulfill them ● Completely refactored and redesigned several decade-old legacy applications with little documentation, significantly increased its performance and customer usability

    • Technician Assistant
      • Aug 2010 - Sep 2010

      Helped repair computers and various elecronic devices as part of a high school internship program. Helped repair computers and various elecronic devices as part of a high school internship program.

Education

  • Carleton University
    Bachelor's degree, Computer Science
    2020 - 2023
  • Carleton University
    Bachelor's degree, Anthropology
    2016 - 2017
  • Lisgar Collegiate Institute
    2008 - 2012

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