Experience

Heatcon Composite Systems

• United States
• Airlines and Aviation
• 1 - 100 Employee

• Customer Account Manager Europe

  • Apr 2023 - Present



The Lettings Hub

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Client Relationship Manager

  • Oct 2022 - Mar 2023



Go Testify Ltd

• United Kingdom
• Computer Games
• 1 - 100 Employee

• Account Manager

  • Mar 2022 - Oct 2022



Edmentum International

• Oakham, England, United Kingdom

• International Sales Account Manager

  • Jul 2020 - Mar 2022



Sportsbooker

• United Kingdom
• Software Development
• 1 - 100 Employee

• Senior Account Manager

  • Oct 2019 - Jun 2020



Wavenet Connected

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Account Manager

  • Nov 2017 - Oct 2019



Listawood

• Kings Lynn

• Account Manager

  • Feb 2016 - Nov 2017



DCI

• New Business Development

  • Aug 2015 - Feb 2016

• Account Manager

  • Nov 2013 - Aug 2015

  • Responsible for over 300 individual accounts, ranging from small shops to major office supply retailers• Order processing for UK ink and toner resellers via email, fax, telephone and online• Processing daily orders, returns, credit notes for ACS, Netgiant and for all Jettec customer base• Taking helpline calls from Asda and Tesco, raising replacements where applicable• Working alongside sales, purchasing and production managers • Liaising with Warehouse staff to dispatch courier and postal orders• Contacting customers for Rep visits and for general customer service• Liaising with Courier Services if any parcels are missing or lost• General Administration duties Show less



BRT Bearings

• Wisbech, Cambridgeshire

• Sales Administrator

  • Mar 2011 - Nov 2013

  • Order processing for UK motor factors via fax, telephone and online • Processing weekly orders for Peugeot Motor Group • Interacting with purchasing staff • Liaising with Warehouse staff to have daily orders out for next day delivery • Contacting customers of any issues that may arise with their order • Liaising with Courier Services if any parcels are missing or lost • General Administration duties • Order processing for UK motor factors via fax, telephone and online • Processing weekly orders for Peugeot Motor Group • Interacting with purchasing staff • Liaising with Warehouse staff to have daily orders out for next day delivery • Contacting customers of any issues that may arise with their order • Liaising with Courier Services if any parcels are missing or lost • General Administration duties



Flamingo Flowers

• Spalding, Lincolnshire

• Sales Analyst

  • Feb 2010 - Feb 2011

  • Asda Sales Analyst, this involved forecasting future orders and reporting weekly, monthly sales figures to the sales manager directly • Order processing • Liaising with warehouse staff to ensure daily orders were fulfilled • Working alongside the production team, line leaders and warehouse staff • General Administration duties • Asda Sales Analyst, this involved forecasting future orders and reporting weekly, monthly sales figures to the sales manager directly • Order processing • Liaising with warehouse staff to ensure daily orders were fulfilled • Working alongside the production team, line leaders and warehouse staff • General Administration duties



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Sales and Customer Service Assistant

  • Jun 2007 - Feb 2010

  • Cashier and till operator • Cook • Training new staff • Motivating and encouraging existing staff to exceed targets • Updating staff training • Cleaning cooking equipment i.e. fryers • Cashier and till operator • Cook • Training new staff • Motivating and encouraging existing staff to exceed targets • Updating staff training • Cleaning cooking equipment i.e. fryers