Experience

Acura Of Bellevue

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales and Finance Associate

  • Oct 2017 - Present

  • Serving as the primary point of contact for all Acura NSX-related inquiries at the dealership and developed expertise in all aspects of the NSX vehicle. • Consistently achieved exceptional sales results, ranking in the top 20% of store sales in a highly competitive automotive market. • Built and maintained strong relationships with Acura clients, ensuring their complete satisfaction with the sales experience and led the store with 100% customer survey ratings. • Meet or exceed F&I performance targets, including penetration rates, product mix, and profitability. • Ensure that all documentation is accurate, complete, and complies with legal and regulatory requirements, including disclosure, truth-in-lending, and privacy laws. Show less



Acura Of Lynnwood

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales

  • Feb 2013 - Aug 2016

  • Consistently exceeded and maintained sales quotas, demonstrating outstanding sales skills and product knowledge, and building strong relationships with customers. • Provided training and coaching to new sales hires, sharing best practices and expertise in sales techniques and product knowledge, and contributing to the success of the sales team. • Developed and implemented effective sales strategies and techniques, constantly looking for opportunities to improve sales performance and customer satisfaction. • Maintained accurate and timely records of sales activities, using CRM tools and other software systems. • Collaborated with other dealership staff, such as finance managers and service advisors, to ensure a seamless customer experience and optimize sales opportunities. Show less