Area Sales Manager

• Jan 2018 - Present

Manager Sales

• Feb 2010 - Dec 2017

Sales Manager – RSS, UAE (At present)Successfully managing RSS Sales function covering entire UAE including Abu Dhabi market for Temporary Power, Temp Cooling market since Jan 2013. Secured first Annual Maintenance Contact for RSS, UAE. Rebooted RSS UAE sales operation with aggressive and doable market strategy securing 43 contracts with 80% of contracts from new customers and meeting around 250 customers within 9 months with customer master database.Provided ‘Total Engineered Solution’ for ‘Repairing Condenser Line’ for an active live popular Hotel in Media City, Dubai. Successfully completed the job in less than 60% cost using Temp HV Transformers and Air Cooled Chillers. Secured Temporary power contract for around Dh. 3 million by public Tender that envisages providing Rental power to all news schools from largest School chain in Middle East over a period of 2 years, 2016-2018. Branch Manager – RSS, Oman Responsible to set up (Administrative and commercially) the company in Oman. Developed initial Business strategies for setting up Rental Company for Power, HVAC and RO Equipments in Oman. Compiled Action & Business plan. And penetrated Oman market with innovative and solutions oriented offers. Consolidated the company fiscally & legally with orders worth of US $. 9.8 million within 1-year operation and leading the team of 8 employees including Operation, Finance & Administration. Responsible for P & L of RSS, Oman as SBU head. Successfully, executed 43 MW @ 33 KVA, 5 MW, 3 MW @ 11 KV temporary power plants.Exceeded 2012 sales target by 13 % (Total 113 %) within first 8 months of the year and secured power project contracts worth of Dh. 11.1 million. Achieved 100% hit rate with public sector RAECO by value selling in 2012. Commercialized sophisticated engineered Cooling Solutions for critical applications including AHU conversion from centralized cooling to District cooling and responsible for large temperature control projects.

Sales Manager

• Feb 2010 - Dec 2017

Aftermarket Sales Manager

• Feb 2007 - Jan 2010

Responsible for conceive, develop, market and support After Market Products & Services for Volvo Construction Equipments & Ingersoll Road Machines. Developed new products and services associated with After Market business of Volvo Construction Equipments and Ingersoll Rand Road Machines. And increased the sales volume of Service Maintenance Contracts & Extended Warranties to 42 % within 2 quarters. Responsible for conceive, develop, market and support After Market Products & Services for Volvo Construction Equipments & Ingersoll Road Machines. Developed new products and services associated with After Market business of Volvo Construction Equipments and Ingersoll Rand Road Machines. And increased the sales volume of Service Maintenance Contracts & Extended Warranties to 42 % within 2 quarters.

Business Unit Manager

• Jul 2002 - Feb 2007

Manager – Sales Established new branch of ‘Muscat Overseas Group’ in Dubai and developed initial Business strategies for setting up new Construction Equipment & Gen Sets trading and Diesel Generator Rental Company. Carried out Market research and analyzed the market research data. With this processed data and interactions with potential clients optimized the size and combination of Diesel Generators Rental Fleet and inventory stock of VOLVO Gen set Sale Fleet. Heading dealership’s Dubai branch as SBU Head with 6 member team. Developed, organizational design and development strategies for Dubai Branch that led to increase in Employee Productivity, Customer Satisfaction Index. Marched the ‘Muscat Overseas, Dubai’ ahead of breakeven in its Second year of inception in Dubai, Increased the sales figures to 244 % with reasonable profit within 2 years of establishing and 65 % in the 3rd year.

Service Engineer

• Feb 1998 - Dec 2000

Charge Hand of the ‘Specialization Section’ of Caterpillar Workshop. There are 7 personnel involved in this section that undertakes repair of Caterpillar Enginers, Transmission and Hydraulic components viz. Pumps and Motors. Managed the operation of ‘Hydraulic Test Bench’, that undertakes bench testing of Electronic Transmissions, Conventional Transmission, Piston Pumps, Vane Pumps, gear Pumps and Hydraulic Motors. Prepared Test Reports using bench test data. Specialized in Electronically controlled Equipments/Engines, Sophisticated Computer based Diagnostics, State of art Hydraulic Systems and Transmission.

Senior Customer Support Engineer

• Feb 1995 - Feb 1998

Managed the Service Department of Regional Office, mentoring 2 service Supervisors and 4 Service technicians. Nominated as a member of ‘All India Service Process Team’, representing of all Regional Offices. This team was responsible for formulating and implementing different Customer Service Processes and monitoring the service systems in conformance with ISO 9002 standards. Managed the Service Department of Regional Office, mentoring 2 service Supervisors and 4 Service technicians. Nominated as a member of ‘All India Service Process Team’, representing of all Regional Offices. This team was responsible for formulating and implementing different Customer Service Processes and monitoring the service systems in conformance with ISO 9002 standards.

Service Engineer

• Feb 1990 - Feb 1995

Product Support to Caterpillar Earth Moving Equipments viz. Dumpers, Track Type Tractors, Motor Graders, Hydraulic Excavators, Scrappers, Off Highway Trucks, Wheel Loaders, Backhoe Loaders, Telescopic Handlers, Paving Products and Cat Agricultural Products. Officiated In Charge of Service Operation to Caterpillar dealer Western Regional Office, India during 1993. Maintained very good rapport with all Customers of Caterpillar in the Region, resulting to Higher Customer Satisfaction Index.