Experience

Skyward

• United States
• Software Development
• 400 - 500 Employee

• Software Engineer Intern

  • Jun 2022 - Present



University of Wisconsin-La Crosse

• United States
• Higher Education
• 700 & Above Employee

• Student Worker - Eagle Help Desk

  • Sep 2021 - May 2022

  I was a student worker in the IT help desk at the university. It was my job to handle all different types of calls, emails, etc. from students on or off campus, assisting with issues ranging from instruction on how to reset a password to hardware diagnostic issues on student devices. I was a student worker in the IT help desk at the university. It was my job to handle all different types of calls, emails, etc. from students on or off campus, assisting with issues ranging from instruction on how to reset a password to hardware diagnostic issues on student devices.



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Tech Sales Associate

  • Jun 2020 - Aug 2021

  It was my job here to handle sales for all of the technology products in the store, as well as have knowledge of all other products as well. I also did technology support for customers including computer setup, hardware issues, and software issues. I left this job to go to university. It was my job here to handle sales for all of the technology products in the store, as well as have knowledge of all other products as well. I also did technology support for customers including computer setup, hardware issues, and software issues. I left this job to go to university.



Ki Mobility

• United States
• Medical Equipment Manufacturing
• 100 - 200 Employee

• IT Intern

  • Jun 2019 - Jan 2020

  This job entailed many different aspects of IT including: - Assisting in training new IT help desk technician - Managing help desk calls and work tickets - Solving various problems related to computer hardware and software - Setting up new computers and replaced hardware in laptops, desktops, and printers - Researching new software and hardware products for the company - Contributing to departmental documentation database for products and issues - Working with vendors for device repair and replacement I left due to COVID moving most of the office online. Show less



Ki Mobility

• United States
• Medical Equipment Manufacturing
• 100 - 200 Employee

• IT Intern

  • Jun 2018 - Aug 2018

  This job entailed many different aspects of IT including: - Assisting in training new IT help desk technician - Managing help desk calls and work tickets - Solving various problems related to computer hardware and software - Setting up new computers and replaced hardware in laptops, desktops, and printers - Researching new software and hardware products for the company - Contributing to departmental documentation database for products and issues - Working with vendors for device repair and replacement I left the job due to commitments with high school. Show less