Bennett Ford

Studio Manager and Director of Client Services at Dahlberg Portraits
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Contact Information
Location
Ames, Iowa, United States, US

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Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Studio Manager and Director of Client Services
      • Jan 2023 - Present
    • United States
    • Advertising Services
    • 100 - 200 Employee
    • Project Coordinator
      • Apr 2020 - Jan 2023

      • Led timeline creation and maintenance, assisted in project scoping and budget monitoring for the development of clients' Social Media, Digital Media, and Strategic Communication tactics. • Led daily/weekly resourcing meetings for a staff of eight Design, Copy, and Strategic Communication associates. • Worked with external and internal stakeholders to establish a new digital asset management system and processes. • Established best practices and process documentation for the agency's new project management and cloud-based server applications. Show less

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Assistant Manager
      • Aug 2019 - Apr 2020
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Project Coordinator
      • Apr 2019 - Aug 2019

      • Supported Senior Program Manager with ongoing projects, maintenance of service tickets and client communication • Supported team of five web developers in project and workload management • Managed time management and project billing for all clients, ensuring projects stay within the approved scope of work • Assisted with additional projects and trainings throughout company as needed • Supported Senior Program Manager with ongoing projects, maintenance of service tickets and client communication • Supported team of five web developers in project and workload management • Managed time management and project billing for all clients, ensuring projects stay within the approved scope of work • Assisted with additional projects and trainings throughout company as needed

    • Retail
    • 700 & Above Employee
      • Dec 2018 - Apr 2019

      Working alongside the Customer Service Manager, my roles included:• Shift supervision of part-time employees within the Customer Service department• Resolving customer inquiries in a professional, friendly, and efficient manner• Advanced sales floor accounting (safe counts, preparing bank deposits, inter-store loans, etc.)• Assist with Kansas Lottery, USPS, tobacco inventory and ordering

      • Jul 2018 - Apr 2019

      Under the direction of the Store Director and Director of Store Operations, as an Assistant Manager for the Grocery Department, my roles for maintaining daily store operations included: • Shift supervision of part-time employees throughout entire store• Stocking, creating displays, setting and adjusting pricing around store• Basic accounting throughout store and adjacent convenience store• Promoting positive vendor and customer relations throughout store

    • Social Media Manager
      • Jul 2017 - Jun 2018

      • Led content creation and development for The Salt Network's Facebook, Instagram, and Twitter channels • Social monitoring TSN channels, as well as the 10 current network 2017-2018 member locations • Website development for Salt Network event website www.thesaltnetwork.com • Led content creation and development for The Salt Network's Facebook, Instagram, and Twitter channels • Social monitoring TSN channels, as well as the 10 current network 2017-2018 member locations • Website development for Salt Network event website www.thesaltnetwork.com

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Leasing Manager: Stadium View Ames
      • Dec 2017 - May 2018

      • Worked with new ownership and property management groups to ensure property acquisition was seamless for leadership, as well as current and future residents. • Provided direct leadership for a six-person leasing team in handling new and renewal leases for Fall 2018 • Worked alongside the Property Manager in supervising the upkeep of the leasing office, resident clubhouse, and property grounds • Developed monthly marketing plans and strategies for new leasing (ex. social media, in-person events) • Formed new partnerships within Iowa State University and external advertising vendors to increase brand/property awareness Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
      • Jul 2017 - Dec 2017

      • Led a team of two part-time leasing consultants in handling new and renewal leases for Fall 2018• Worked alongside the Property Manager in managing the leasing office, resident clubhouse, and property grounds• Managed 15+ residents involved in the Haverkamp R.E.P. (Rent Exchange Program), which provided property-wide cleaning and upkeep

      • Nov 2016 - Jun 2017

      • Assisted with content migration and copy editing for the renovation of Haverkamp’s corporate website• Developed and implemented new spreadsheet system for company leadership that better organized tracking of company-wide property data• Compiled data for weekly leadership's reports and meetings• Worked jointly with marketing staff on creating content for social media and company blog• Helped increase lead traffic through revamped presence on Craigslist and Zillow

    • United States
    • Software Development
    • 700 & Above Employee
    • Corporate Marketing: Digital Team Intern
      • May 2016 - Aug 2016

      • Assisted in the renovation and content migration of Workiva.com that launched in June • Researched for company social media influencer partnerships • Conducted competitive analysis for future Corporate Marketing digital projects • Worked with the internal Social Media/Communications and Events teams in developing content for the social media plan for The Exchange Community (TEC) 2016, Workiva's annual user conference • Received training in Wdesk, Marketo, Google Analytics, ClickTale and Screaming Frog SEO applications and how to apply their use into a marketing settings • Attended intern meetings and professional development workshops Show less

    • United States
    • Higher Education
    • 1 - 100 Employee
      • Jan 2016 - Aug 2016

      • Assisted in migrating and editing pages of content for the redevelopment of greenlee.iastate.edu• Social content brainstorming for Greenlee School's Facebook, Twitter, and Instagram channels• Basic reporting and writing for student and alumni spotlights

      • Aug 2015 - May 2016

      • Promoted holistic student success• Worked to create inclusive community for residents through the 'Living, Learning, Leading' Model• Enforced Department of Residence and University policies• Helped manage the nation's second largest residence hall of nearly 1,300 students• Worked various shifts hall desk and mailroom shifts, providing excellent customer service to residents and their guests

      • Jan 2015 - Jan 2016

      • Facilitated summer orientation for over 6,000 incoming freshmen and their guests by leading campus and residence hall tours, participating in information panels, and providing overall new-student support• Helped develop and staff Destination Iowa State, a three-day new-student welcome event• Participated in a semester-long leadership development class

    • Multi-Department Clerk
      • Feb 2012 - Mar 2015

      Hired as a Courtesy Clerk and worked into various roles around the College Square Hy-Vee: - Cashier - Checker/Stocker - Frozen Clerk - Dairy Clerk - Wine & Spirits Clerk - Gas Station Clerk Hired as a Courtesy Clerk and worked into various roles around the College Square Hy-Vee: - Cashier - Checker/Stocker - Frozen Clerk - Dairy Clerk - Wine & Spirits Clerk - Gas Station Clerk

Education

  • Iowa State University
    Bachelor of Science - BS, Public Relations
    2013 - 2017
  • Cedar Falls High School
    High School Diploma, General Studies
    2010 - 2013

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