Benjamin Freeman

Operations Manager at Omega Sports Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

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Bill Flythe

Ben is the perfect example of an employee you want working for your team. He is dependable, responsible, fast-learning, personable, pro-active, a team player, and someone that always seems to know the right thing to do and when to do it. I hired Ben in 2018 and within a matter of months knew he was management material. Ben is able to quickly assess any situation, figure out where he can bring the most value, and acts on it - without having to be directed or told. His character is strong in and outside of work. Where ever his career path takes him, I am 100% confident he will be successful.

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Credentials

  • Social Selling with LinkedIn
    LinkedIn
    Feb, 2022
    - Oct, 2024

Experience

    • United States
    • Sporting Goods Manufacturing
    • 1 - 100 Employee
    • Operations Manager
      • Sep 2022 - Present

      •Complete regular inventory counts to verify stock levels, addressdiscrepancies, and forecast future needs.•Strengthen merchandising and promotional strategies to drive customerengagement and boost sales.•Develop a loyal and highly satisfied customer base through proactivemanagement of team customer service strategies.•Help with planning schedules and delegating assignments to meet coverageand service demands.•Offer hands-on assistance to customers, assess needs, and maintain currentknowledge of consumer preferences.•Make hiring recommendations to increase the company's productivity andprofitability with quality workers.•Coordinate with General Manager on different operational issues andpromotional activities.

    • Shift Manager
      • Oct 2018 - Sep 2022

      •Trained and mentored new employees to maximize team performance.•Coached crew members to optimize performance and motivate them towardmore efficient work.•Exercised composure under pressure and in escalated customer servicescenarios.•Excelled in every store position and regularly backed up front-line staff.•Cooperated with coworkers to improve customer experience and managestorefront.

  • eClinical Solutions
    • Wilmington, North Carolina, United States
    • Marketing and Logistics Intern
      • Jul 2022 - Oct 2022

      •Publish relevant content and materials to online forums for customer viewing. •Research and inquire about future industry events and help support logistics on current ones. •Create graphics for employees attending events and support the overall marketing of events. •Transcribe podcasts and speaker sessions from events to format and publish in Q&A forums for current clients/customers to utilize if needed. •Keep excel resource libraries up to date for the Business Development team to maintain efficiency •Update calendars and company website with upcoming events in order to keep clients up to date along with drawing in potential clients

Education

  • University of North Carolina Wilmington
    Bachelor of Business Administration - BBA, Marketing and Professional Sales
    2020 - 2022
  • Cape Fear Community College
    Associate of Arts - AA, Business
    2018 - 2020
  • Eugene Ashley High School
    High School Diploma
    2014 - 2018

Community

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