Experience

SoFi Stadium and Hollywood Park

• United States
• Spectator Sports
• 300 - 400 Employee

• Assistant Manager, Ticket Operations | YouTube Theater

  • Apr 2022 - Present

• Assistant Box Office Manager

  • Aug 2021 - Mar 2022



The Omni Firm LA

• Los Angeles, California, United States

• Public Relations Assistant

  • Feb 2021 - May 2021

  Wrote copy for press releases, biographies, email pitches, and talking points documents. Client relations Created content using Canva, Adobe, and other tools Organizing and executing email campaigns using Mail Chimp Coordinate & schedule interviews Perform administrative duties Create press clips for clientele Social media management Wrote copy for press releases, biographies, email pitches, and talking points documents. Client relations Created content using Canva, Adobe, and other tools Organizing and executing email campaigns using Mail Chimp Coordinate & schedule interviews Perform administrative duties Create press clips for clientele Social media management



AEG

• United States
• Entertainment Providers
• 700 & Above Employee

• Coordinator, Box Office Operations

  • Apr 2019 - Jun 2020

  • Serve as a liaison between promoters, artist representatives, departments, and staff members. • Monitor staff members during events to effectively distribute and sell tickets, and to help troubleshoot any issues regarding ticketing.• Assist in training of ticket sellers.• Set up event information for production meetings and events.• Generate various event financial statements and sales reports.• Manage and maintain box office cash handling procedures including--but not limited to--seller banks, vault reimbursement, cash deposits, and daily reconciliation. Keep customer service standards up to & surpassed expectations. Show less

• Box Office Ticket Sales & Customer Service

  • Sep 2015 - Mar 2019

  Assist in daily ticket sales to all events, including: Lakers, Clippers, Sparks, Kings, and major concerts. Troubleshoot customer ticket issues regarding fraud, e-tickets, and mobile tickets. Distribute and arrange will call. Answer phone calls and practice fast paced customer service. Train new employees with box office duties.