Experience

Big Block Realty

• Real Estate
• 1 - 100 Employee

• Realtor

  • Jul 2019 - Present

  Realtor helping buyers and sellers to achieve their real estate goals Realtor helping buyers and sellers to achieve their real estate goals



USAFC Realty

• United States
• Real Estate
• 1 - 100 Employee

• Real Estate Agent

  • Dec 2008 - Jul 2019

  Real Estate agent, representing residential sellers and buyers in San Diego County. Successfully guided over 200 customers in achieving their real estate goals.  Performed loan modifications sales, processing and customer service  Short sale negotiations with lenders  $3 Million in real estate sales for 2015 Real Estate agent, representing residential sellers and buyers in San Diego County. Successfully guided over 200 customers in achieving their real estate goals.  Performed loan modifications sales, processing and customer service  Short sale negotiations with lenders  $3 Million in real estate sales for 2015



CIR Law Offices International

• United States
• Law Practice
• 1 - 100 Employee

• Collections Manager

  • May 2003 - Aug 2008

  COLLECTIONS EFFECTIVENESS MANAGER Managed end-to-end collection’s activities for a team of collectors to achieve company’s daily collections goal. Responsible for team’s activities to ensure clients’ performance goals. Managed team of 30 collectors. Reported to Director of Operations.  Increased front and legal collections in 30% from 2006 to 2007 through the implementation of daily measurement metrics for collectors  Effective portfolio management, including daily, weekly and monthly reports of company’s performance to all clients keeping client’s satisfaction at a high level rate  Spearheaded new predictive dialer message blast system to increase engagement with debtors, resulting in increased collections ORGANIZATIONAL EFFECTIVENESS MANAGER Responsible for integrating day-to-day operations of Collections, Finance and IT departments, improving communication between areas. Reported to Director of Operations.  Spearheaded new daily performance reporting system for company’s departments to facilitate the decision making process  Developed and implemented bonus programs for the different departments of the company, improving employees’ satisfaction levels ASSISTANT TO DIRECTOR OF OPERATIONS Assisted in day-to-day management of IT, Accounting, Collections and Legal departments to integrate departments performance. Reported to Director of Operations. • Implemented a Business Plan for collections department • Developed and implemented processes improvements for collections department Show less