Web Analytics Implementation Sr. Manager

• Apr 2014 - Present

• Develop, Implement, and configure web and mobile analytics strategies for clients• Manage internal network and related hardware and software• Nurture professional relationships and relay critical business requirements and recommendations for clients• Analyze data and interpret into KPIs in order to make insightful and revenue increasing observations and recommendations • Develop, Implement, and configure web and mobile analytics strategies for clients• Manage internal network and related hardware and software• Nurture professional relationships and relay critical business requirements and recommendations for clients• Analyze data and interpret into KPIs in order to make insightful and revenue increasing observations and recommendations

Account Executive

• Oct 2012 - Apr 2014

• Inspiring and building relationships on a day to day basis while finding the perfect match for a partner and a prospective client• Ensuring complete and accurate information is captured in the customer relationship management system (CRM), while cleaning data when necessary• Relaying solutions, with intimate knowledge, to IT Directors, Network Architects and CIOs in order to establish a 12 month sales pipeline for large clients not limited to Citrix, IBM, Cisco and Oracle • Inspiring and building relationships on a day to day basis while finding the perfect match for a partner and a prospective client• Ensuring complete and accurate information is captured in the customer relationship management system (CRM), while cleaning data when necessary• Relaying solutions, with intimate knowledge, to IT Directors, Network Architects and CIOs in order to establish a 12 month sales pipeline for large clients not limited to Citrix, IBM, Cisco and Oracle

Manager

• Jan 2011 - Feb 2014

• Manage store operations with revenues exceeding $150,000 on a weekly basis• Led a team of associates to increase specialty beverage sales over 150%• Forecasting and analyzing sales trends on a weekly basis from internal and external audits • Manage store operations with revenues exceeding $150,000 on a weekly basis• Led a team of associates to increase specialty beverage sales over 150%• Forecasting and analyzing sales trends on a weekly basis from internal and external audits

Manager

• Jan 2011 - Mar 2012

• Managed the hiring, training, development, and performance of staff• Designed and implemented new menus and recipes with a focus on a respectable cost to price ratio• Developed business marketing and advertising strategies by utilizing various forms of market research from both customers and competition in the Northeast Philadelphia region • Managed the hiring, training, development, and performance of staff• Designed and implemented new menus and recipes with a focus on a respectable cost to price ratio• Developed business marketing and advertising strategies by utilizing various forms of market research from both customers and competition in the Northeast Philadelphia region

Regional Floor Manager

• Apr 2007 - Dec 2008

• Optimized work flow, scheduled appointments, and implemented operational plans on a daily basis for technicians and clients of Bank of America• Installed computer systems, equipment, and software for internal use and provided onsite training and technical support• Led a nationwide deadline-driven field refresh project for Bank of America and supervised ten technicians to execute the replacement of 5,000 PCs in four account locations; project was completed four months ahead of schedule • Optimized work flow, scheduled appointments, and implemented operational plans on a daily basis for technicians and clients of Bank of America• Installed computer systems, equipment, and software for internal use and provided onsite training and technical support• Led a nationwide deadline-driven field refresh project for Bank of America and supervised ten technicians to execute the replacement of 5,000 PCs in four account locations; project was completed four months ahead of schedule

Marketing & Special Events Coordinator

• Feb 2007 - Jan 2008

• Met with current and potential clients to plan and schedule events and catered to their every need• Created a marketing plan that was implemented during the summer of 2007 targeting the geographic regions of Center City Philadelphia and Southern New Jersey• Organized and supervised a team of 15+ employees to represent Dave & Buster’s at various public events • Met with current and potential clients to plan and schedule events and catered to their every need• Created a marketing plan that was implemented during the summer of 2007 targeting the geographic regions of Center City Philadelphia and Southern New Jersey• Organized and supervised a team of 15+ employees to represent Dave & Buster’s at various public events

Customer Service Associate & Assembly Manager

• May 2006 - Feb 2007

• Provided personalized customer service and assistance for the customers of Lowe’s Home Improvement Center• Managed the assembly department which included fulfilling customer orders, maintaining the internal assembly tracking system on a daily basis, and constructing various products for display, including cabinets, grills, lawnmowers, and shelving• Optimized the departmental audit from 10% to 93% by increasing efficiency and production rates • Provided personalized customer service and assistance for the customers of Lowe’s Home Improvement Center• Managed the assembly department which included fulfilling customer orders, maintaining the internal assembly tracking system on a daily basis, and constructing various products for display, including cabinets, grills, lawnmowers, and shelving• Optimized the departmental audit from 10% to 93% by increasing efficiency and production rates

Lot Attendant

• 2005 - 2006