Marketing | Database Management Specialist

• Aug 2023 - Present

Media Content Developer

• Apr 2021 - Nov 2022

- Developed an Intranet site through WordPress which simplified employees work experience by implementing a workflow system into all of the companies forms. This new system reduced user error and increased overall communication throughout the company. - Managed device technology such as iPads, iPhones, barcode scanners, and printers. This included administrator functions such as device setup, setup work restriction, moved all necessary data, and resolved any software/hardware issues that arose. - Managed the backend of a purchased software called VIP, used for warehouse and truck drivers.This included resolving unexpected errors, updating database, and migration to new versions. Allowing the company software to continue progressing forward eliminating potential issues. - Created documentation of SOP’s for warehouse workers, presales, and truck drivers. This created a clear structured process of how each employee's jobs should be done. - Created a knowledge base full of step by step “how to” guides. Show less

Apple Master- Mobility

• Jun 2018 - Apr 2020

- Cellphone sales consultant who specialized in all Apple products including iPhones, Apple Watches, MacBooks, and iPads. I was required to know extensive knowledge about all these products in order to provide exceptional customer service.- Role involved Sales and Technical Support to customers, keeping customers happy and coming back in the future.- This job supported me through college, while I was a full-time student.

Sales Consultant

• Sep 2017 - Jun 2018

- Responsible for selling cellphones, protection plans and accessories.- Techniques support for all cellular devices.- Preformed demos of all features, troubleshooting problems, and transferring data to new devices.- This job supported me through college, while I was a full-time student.

Marketing Intern

• May 2019 - Sep 2019

- Created video content for Iredell Memorial Hospitals website, also designed flyers, billboards, and helped discuss marketing strategies. - Over the summer I completed over 25 videos which included doctor introduction and patient testimonial videos. The videos showed how qualified Iredells doctors are by telling real stories from past patients, and learning about each doctor's practice. - Created video content for Iredell Memorial Hospitals website, also designed flyers, billboards, and helped discuss marketing strategies. - Over the summer I completed over 25 videos which included doctor introduction and patient testimonial videos. The videos showed how qualified Iredells doctors are by telling real stories from past patients, and learning about each doctor's practice.