Experience

Steinway Gallery Singapore

• Singapore
• Retail
• 1 - 100 Employee

• Sales Manager

  • Jan 2022 - Aug 2023

  Singapore

• Assistant Manager

  • Jun 2018 - Jan 2022

  Singapore Responsible for the planning, development and implementation of sales strategies for retail, institutional and retailer sales. Establishing sales objectives through forecasting and delivering sales targets. Mentoring and management of sales team via troubleshooting scenarios, updating sales skills and knowledge, and providing frameworks for sales follow-ups. Development of new client base, institutional accounts and marketing initiatives. Establishing new relationships with… Show more Responsible for the planning, development and implementation of sales strategies for retail, institutional and retailer sales. Establishing sales objectives through forecasting and delivering sales targets. Mentoring and management of sales team via troubleshooting scenarios, updating sales skills and knowledge, and providing frameworks for sales follow-ups. Development of new client base, institutional accounts and marketing initiatives. Establishing new relationships with relevant partners for cross-branding collaborations. Stock inventory and warehouse management, including liaison and instruction of logistic providers.

• Gallery Executive

  • May 2015 - May 2018

  Singapore Build strong customer relationships and generation of new leads. Provide excellent customer service and recommendation of the right instrument which suits customer's requirement. Develop new networks such as music teachers/friends of Steinway/VIPs/Steinway Owners database Maintenance and update of CRM database Handle and assist various in-store events, cross-branding collaborations and other marketing initiatives Participate in off-site special events and other related activities… Show more Build strong customer relationships and generation of new leads. Provide excellent customer service and recommendation of the right instrument which suits customer's requirement. Develop new networks such as music teachers/friends of Steinway/VIPs/Steinway Owners database Maintenance and update of CRM database Handle and assist various in-store events, cross-branding collaborations and other marketing initiatives Participate in off-site special events and other related activities outside store operation Managing Store Inventory and Store display



Melchers

• Germany
• International Trade and Development
• 100 - 200 Employee

• Sales Manager Steinway Gallery

  • May 2015 - Aug 2023

  Singapore