Benjamin Schultz
Web Content Maintenance Specialist at Aquent- Claim this Profile
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Bio
Credentials
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Cybersecurity Foundations
LinkedInJan, 2021- Nov, 2024 -
IT Security Foundations: Core Concepts
LinkedInOct, 2020- Nov, 2024 -
WRITING FOR WEB & MOBILE
GymnasiumApr, 2020- Nov, 2024
Experience
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Aquent
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United States
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Staffing and Recruiting
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700 & Above Employee
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Web Content Maintenance Specialist
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Feb 2019 - Present
• Created, updated and maintained content for a global Fortune 500 company’s numerous websites.• Recorded changes made to websites and location of content within client’s proprietary CMS.• Migrated web content and built new sites for client in Adobe Experience Manager.• Ensured that copy, images and other content conformed to client’s style guide.• Coordinated with team leads and client representatives to resolve critical website issues and updates.• Audited client’s websites for bugs and other errors.• Assisted with training of new personnel and drafting of training materials.
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Boise Weekly
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United States
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Book and Periodical Publishing
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1 - 100 Employee
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Freelance Writer
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Jul 2013 - Jul 2019
• Wrote features and news pieces on Boise arts and culture.• Arranged and conducted interviews with artists, promoters, business-people and others.• Worked with editors to develop and schedule stories. • Wrote features and news pieces on Boise arts and culture.• Arranged and conducted interviews with artists, promoters, business-people and others.• Worked with editors to develop and schedule stories.
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SEO Content Writer
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Dec 2017 - May 2018
Wrote and edited content (articles, press releases, etc.) for Velox Media and its clients. Wrote and edited content (articles, press releases, etc.) for Velox Media and its clients.
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Tribute Media
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United States
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Marketing Services
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1 - 100 Employee
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Content Writer
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Nov 2014 - Dec 2017
• Researched and wrote website content for clients in IT, office technology, healthcare, manufacturing and other industries.• Wrote/edited blogs, eBooks, press releases and social media posts for Tribute Media and its clients.• Edited content written by freelance writers for Tribute Media’s clients.• Worked closely with project managers to meet deadlines and ensure client satisfaction.• Discussed content with clients to ensure accuracy and desired branding. • Researched and wrote website content for clients in IT, office technology, healthcare, manufacturing and other industries.• Wrote/edited blogs, eBooks, press releases and social media posts for Tribute Media and its clients.• Edited content written by freelance writers for Tribute Media’s clients.• Worked closely with project managers to meet deadlines and ensure client satisfaction.• Discussed content with clients to ensure accuracy and desired branding.
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Clerk
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Jun 2013 - May 2016
• Helped customers locate albums and other products.• Recommended products to customers based on interests and purchases.• Assisted with Alive After Five booth and special in-store events.• Provided support to junior staff members.• Negotiated purchases of used CDs with sellers/customers.• Oversaw end-of-day activities (printing daily reports, counting out registers, cleaning store, etc.) • Helped customers locate albums and other products.• Recommended products to customers based on interests and purchases.• Assisted with Alive After Five booth and special in-store events.• Provided support to junior staff members.• Negotiated purchases of used CDs with sellers/customers.• Oversaw end-of-day activities (printing daily reports, counting out registers, cleaning store, etc.)
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Writer
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Sep 2012 - Jan 2013
• Wrote and submitted blogs and articles for SEO campaigns of various clients.• Created personas for said campaigns.• Developed and maintained relationships with website editors/managers. • Wrote and submitted blogs and articles for SEO campaigns of various clients.• Created personas for said campaigns.• Developed and maintained relationships with website editors/managers.
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WDS Global
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Service Representative
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2008 - 2011
• Made changes to Verizon Wireless customers’ accounts (ESN changes, phone number changes, service activation/disconnection, etc.).• Performed tier-1 troubleshooting.• Resolved customer billing questions and disputes.• Provided information and support to fellow reps for technical and billing issues.• Assisted with escalated calls. • Made changes to Verizon Wireless customers’ accounts (ESN changes, phone number changes, service activation/disconnection, etc.).• Performed tier-1 troubleshooting.• Resolved customer billing questions and disputes.• Provided information and support to fellow reps for technical and billing issues.• Assisted with escalated calls.
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Education
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UC Santa Barbara
Bachelor of Arts (B.A.), English