Experience

Spangles Restaurant

• United States
• Restaurants
• 1 - 100 Employee

• General Manager

  • Dec 2016 - Jul 2018

  Witchita ks With negligible experience in Quick-service restaurants I was promoted after only three months. Given a store with out of control turnover, and rampant costs. I was able to turn around all aspects of the stores performance. Finishing all following quarters with positive numbers and my last quarter as one of the top three performing stores . Key Results: Transformed turnover rates from 120% to 20% Improved service times 80% Slashed customer service complaints by 97% Initiated and… Show more With negligible experience in Quick-service restaurants I was promoted after only three months. Given a store with out of control turnover, and rampant costs. I was able to turn around all aspects of the stores performance. Finishing all following quarters with positive numbers and my last quarter as one of the top three performing stores . Key Results: Transformed turnover rates from 120% to 20% Improved service times 80% Slashed customer service complaints by 97% Initiated and organized a charity drive that delivered $15,000+ of Clothing, Food, and first aid items to victims of Hurricane Harvey in the Houston area. Show less



Tailored Roofing Inc

• United States
• Construction
• 1 - 100 Employee

• Project Manager

  • Jun 2016 - Dec 2016

  Wichita, Kansas Area Prospected for Potential Customers. Completed inspections of customers properties and provided damage reports. Planned, organized, and directed activities concerning the replacement of damaged properties. investigated damage, accidents, or delays at construction sites to ensure work was was being completed according to proper procedures and schedule. Worked with customers and insurance companies to secure monies to complete all projects.



Starbucks

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Feb 2015 - Jul 2016

  4800 line avenue Responsible for completing weekly inventories, and weekly supply orders. Responsible for reconciling daily bank deposits. Assigning daily positions to employees on the shift. Training and coaching employees to ensure a culture of warmth and belonging while providing legendary customer service.



Texadelphia

• United States
• Food and Beverage Services
• 1 - 100 Employee

• General Manager

  • Jan 2013 - Feb 2015

  1750 E. 70th st Responsible for hiring, training, and managing staff. Completing bi-weekly orders, and inventories. Tracking the sale, waste, and cost of food products. Continued to be an integral part of the kitchen production. Writing schedules that took into account the specific skills and personalities of each team member to maximize productiveness.



Relax The Back

• United States
• Retail
• 100 - 200 Employee

• Sales Associate

  • Jan 2012 - Jan 2013

  Shreveport, Louisiana Area Assist customers in the selection of products designed to treat specific ailments> Left to seek employment with better opportunity for advancement.



Hobby Lobby

• United States
• Retail
• 700 & Above Employee

• Manager (Frame Shop)

  • Jul 2007 - Jan 2012

  Shreveport, Louisiana Area Completing weekly orders of general merchandise, and store supplies. Insuring custom orders were completed to customers specifications and on schedule. Training and scheduling staff. Responsible for the logging, tracking, and insuring the safety of valuable artwork while in our possession.