Booking Agent

• Sep 2017 - Present

Client Support Specialist

• May 2019 - Jun 2021

Customer Service Supervisor

• Jan 2018 - May 2019

Assistant Supervisor

• Sep 2016 - Jan 2018

Contributing Writer

• Jul 2015 - Sep 2016

- Review albums and live concerts from local and international artists - Help promote website by connecting with bands and musicians - Review albums and live concerts from local and international artists - Help promote website by connecting with bands and musicians

Musician

• Feb 2013 - Sep 2016

Booking venues/events Hiring musicians Performance Networking Self promotion Booking venues/events Hiring musicians Performance Networking Self promotion

Customer Service Specialist

• Jun 2013 - Aug 2016

Manage the department and ensure complete customer satisfaction • Sell the different products and specialized services • Ensure that defective products are repaired or replaced in a timely manner for customers • Reduce losses to the store by maintaining good relationships with distributors in regards to warranty replacements or repairs • Keep inventory up to date and competitive Manage the department and ensure complete customer satisfaction • Sell the different products and specialized services • Ensure that defective products are repaired or replaced in a timely manner for customers • Reduce losses to the store by maintaining good relationships with distributors in regards to warranty replacements or repairs • Keep inventory up to date and competitive

Salesman

• 2011 - 2013

Maximize sales with a complete knowledge of products available and by following current trends Uphold the company’s reputation for excellent customer service and customer loyalty Keep departments up to date with regular facing and reorganization Maximize sales with a complete knowledge of products available and by following current trends Uphold the company’s reputation for excellent customer service and customer loyalty Keep departments up to date with regular facing and reorganization