Benjamin Lubbe

HR Manager at Baltic Timber Company
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Contact Information
Location
City of Cape Town, Western Cape, South Africa, ZA
Languages
  • English -
  • Afrikaans -

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Christian Milongo

I work with Benjamin since 2012 when He joined the Team. Benjamin has excellent written and verbal communication skills, is extremely organized, can work independently, and is able to effectly multi-task to ensure that all projects are completed in a timely manner. Benjamin is always willing to offer his assistance and has an excellent rapport with the many constituents served by our office including clients, employers. He would be an asset to any employer and I recommend him for any endeavour he chooses to pursue.

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Credentials

  • Crisis Communication for HR
    LinkedIn
    Mar, 2022
    - Sep, 2024
  • Excel 2013: Managing Multiple Worksheets and Workbooks
    LinkedIn
    Aug, 2019
    - Sep, 2024

Experience

    • Wholesale Import and Export
    • 1 - 100 Employee
    • HR Manager
      • Apr 2022 - Present
    • United States
    • Dairy Product Manufacturing
    • 1 - 100 Employee
    • HR Manager
      • Feb 2018 - Mar 2022

      Managing all aspects related to the employment relationship, including policy development, discipline, IR, employee relations and payroll. Apply HR principals in developing/implementing workplace policies to fit the company culture and ensure a efficient and harmonious workplace. Ongoing policy development to meet business needs while striking a balance between the needs of staff and the needs of the business Managing all aspects related to the employment relationship, including policy development, discipline, IR, employee relations and payroll. Apply HR principals in developing/implementing workplace policies to fit the company culture and ensure a efficient and harmonious workplace. Ongoing policy development to meet business needs while striking a balance between the needs of staff and the needs of the business

    • South Africa
    • Outsourcing and Offshoring Consulting
    • 300 - 400 Employee
    • Customer Service Team Lead
      • Aug 2015 - May 2017

      Managing a team of Customer Experience Advisors on day to day operational performance including training, IR and performance management. conducting regular coaching and performance reviews to ensure achievement of client metrics. Managing a team of Customer Experience Advisors on day to day operational performance including training, IR and performance management. conducting regular coaching and performance reviews to ensure achievement of client metrics.

    • Serbia
    • Food and Beverage Services
    • 1 - 100 Employee
    • Customer Service & Admin Team Leader
      • Jul 2012 - Aug 2015

      Managing a team of multiskilled agents on day to day operational performance including training, IR and performance management. Serving as POC for internal clients and statistical reporting on various aspects of the business. Managing a team of multiskilled agents on day to day operational performance including training, IR and performance management. Serving as POC for internal clients and statistical reporting on various aspects of the business.

    • South Africa
    • Outsourcing/Offshoring
    • 500 - 600 Employee
    • Customer Service Team Leader
      • Dec 2007 - Jun 2012

      Complete performance management of a team of 28 CSSRs. This included coaching, QA analysis, Monthly KPIs, IR as well as workforce planning/scheduling Complete performance management of a team of 28 CSSRs. This included coaching, QA analysis, Monthly KPIs, IR as well as workforce planning/scheduling

Education

  • Oxbridge Academy
    N4 - N6, Human Resource Management
    2013 - 2014
  • Ferdinand Postma High School
    Senior Certificate (Matric), Grade 12
    1997 - 1999

Community

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