President

• Jan 2020 - Present

Executive Vice President

• Apr 2019 - Jan 2020

Vice President and General Manager

• Sep 2016 - Apr 2019

As Vice President and General Manager, I was tasked with executive oversight of ListenUp's residential, commercial, technical, and logistical business units. Day to day responsibilities included managing and assisting in the success of ListenUp's division leaders, financial planning and forecasting, setting performance goals and objectives, strategic and organizational planning, business development, and coordination with the greater ListenUp executive team.

Director of Technical Operations

• Jan 2014 - Sep 2016

As the Manager of Technical Operations, I was responsible for developing and implementing company wide operational strategies to provide technical and engineering services to residential and commercial clients in Colorado, and New Mexico. Responsibilities included the growth and development of the company’s technical team, operational efficiencies, brand recognition, and breadth of technological categories. This included directing program and project management across all ListenUp business units. Multi-business unit and cross-departmental coordination was a critical element to the success of the position. My scope comprised of the management and oversight of ListenUp’s technical service employee base consisting of: project managers, system engineers, programmers, and installation technicians; the development and delivery of training lectures and hands-on courses; identification of growth categories and sales opportunities; the creation of technical partnerships with key vendors and manufacturers; as well as the acquisition and retention of technical and project management personnel.

Project Manager and Systems Engineer

• May 2007 - Jan 2014

The core duties of this position included work as a project/program manager, principal integrated systems engineer, and network designer. This required direct management of technical resource assets and engineering team members across multiple business units. The projects in my scope ranged from moderate implementations to cutting edge multi-million dollar designs. Inventory management, project accounting, project planning and scheduling, and risk management were also critical components of my work. Beyond the technical aspects, I also played a sales engineering role, developing and presenting project designs to clients in conjunction with sales; developed and implemented operational process enhancements targeting efficiency and profitability; and provided employee training and education in fundamental and advanced AV integration and networking subject matters.

Custom Installation and Sales Manager

• Jun 2003 - May 2007

Recognizing the need for an enhanced level of service, I was tasked with the creation and management of a custom electronics design and installation division. To start this included everything from branding and acquiring assets to market research and personnel procurement. Once underway, the installation team and I became a competitive market presence delivering functional system designs and solutions. Ongoing responsibilities included A/V and control integration sales and design, inventory, training and employee management. I also was involved with vendor relations and product selection.

Branch Manager

• Mar 2000 - Jun 2003

As a branch manager my responsibilities included all day-to-day business operations and bookkeeping. I was accountable for managing the branch sales and operations employees as well as all related customer service matters. Display fabrication, product merchandising and inventory control were also in my scope.