Director of Cyber Security

• сер 2022 - - зараз

Centralized Solution

• лис 2019 - - зараз

IT Director

• лип 2015 - лис 2019

Support of end user technical issues for 200+ employeesDesign and implementation of networks for 300+ end users in a retirement community environmentInstallation, setup and support of IP based security camera systemsWeb server administration and optimization of 20+ website serverAudio/Visual support and occasional stand in for absent personelSupport and design of a WAN (Wide Area Network) include VPN, VLAN and wireless broadband network connections between sites.VoIP design and support over 7+ physical locations support 700+ usersCertified for flights of sUAS aka drones for marketing purposesResponsible for creation and support of a redundant backup solution for mission critical filesCreation of multiple Linux servers to accommodate such tasks as network monitoring, on-premise network file storage and internet content management

Owner

• вер 2014 - чер 2016

Providing website hosting solutions for small to medium sized businesses. Assisting with website roll-out plans and providing direction for companies looking for a web presence. Providing website hosting solutions for small to medium sized businesses. Assisting with website roll-out plans and providing direction for companies looking for a web presence.

IT Technician/Engineer

• вер 2014 - лип 2015

ResponsibilitiesManage tier 2 and 3 technical support issues involving Barracuda Backups, Windows Servers 2003-2012, Design and support of VMware infrastructure, project management, and support of tier 1 technical supportAccomplishmentsDesign multiple VMware environments, studied to become VCP certified, diagnosed and repaired multiple server problems, trained end users on day to day computer issuesSkills UsedAbility to manage multiple tickets and support issues in a vast array of clients. Assessed and diagnosed many different environments with unique situations. Prioritized technical support issues and resolved problems in a timely manner.

Owner

• лют 2002 - вер 2014

Owner and operator of a small IT support companyRemote and on-site support of both Window and MacOS clientsDevelopment and implementation of wired and wireless networks for small to medium sized businessesDiagnosing and repairing existing networks and serversWeb hosting including support and setup of websitesServer installation and Active Directory deployment including Microsoft Exchange and Microsoft SQL serverSetup and deployment of Linux for intraweb and file storage purposes

IT Consultant

• 2003 - 2011

Computer repair Computer repair

Desktop Support Specialist

• 2002 - 2004

Designed, supported and implemented networks for small to medium sized medical offices. Supported propitiatory dental software and hardware for our Virginia and West Virginia territories. Designed, supported and implemented networks for small to medium sized medical offices. Supported propitiatory dental software and hardware for our Virginia and West Virginia territories.

Technical Support

• січ 2000 - січ 2002

End user support for one of Lynchburg's first internet providersDiagnose connection issues of clients with both broadband ISDN and dial-up connections. End user support for one of Lynchburg's first internet providersDiagnose connection issues of clients with both broadband ISDN and dial-up connections.