Benjamin Hirsh, MBA, MS

Product Manager at HSTK (Haystack)
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Contact Information
us****@****om
(386) 825-5501
Location
Brookline, Massachusetts, United States, US

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Emerson Sprick

Ben’s a quintessential team player, improving whatever team he’s on through not only talent and intellect but work ethic, perseverance, and cooperation as well. Ben started out as my research assistant at the U.S. Chamber of Commerce but quickly grew into progressively senior roles, proving himself to be a strong writer and communicator and a perceptive business analyst every step of the way. Ben was also just a fantastic colleague, relating to everyone in the office with ease and seemingly immune to conflict. He’d be a great addition to any team.

Elizabeth Hyman

Ben is a highly competent team member and a fast learner with the ability to adapt quickly to changing priorities and tackle multiple projects simultaneously. During his year as an intern for our policy team at CompTIA, both in Brussels and Washington DC, Ben proved to be an important and trusted team player who could work independently and without significant guidance on any number of tasks. Ben’s work included research and drafting of reports but he consistently stepped up in any way he could to help the team meet the goals of the organization and serve its membership.

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Product Manager
      • Sep 2022 - Present

      As a product manager and project lead, I collaborate with software developers, designers, and QA engineers on 3-6 consulting projects for clients in hospitality, non-profit, and public sectors. I lead building, implementing, and iterating on software solutions that solve client business problems and serve customers. • Own user journeys, product roadmaps, feature requirements, and success metrics for 3-5 simultaneous projects across multiple industries. Consistently ship product features within allotted budget and defined timeline. • Define, prioritize, and communicate short- and long-term product goals and features for company’s portfolio of projects across multiple industries with a combined budget of $2 million. • Manage project budgets and release timelines while maintaining healthy client relations. • Partner with design and engineering teams to develop a product vision that is aligned with client business goals – increased user engagement by 15% for mobile application built for a community focused non-profit. • Engage with clients to turn vague concepts into prioritized roadmaps, decreased prototyping time by 50%. Show less

    • 1 - 100 Employee
    • Product Management and Business Development Intern
      • May 2021 - May 2022

      Comprehensive role interfacing with teams across portfolio of products at renewable energy SaaS start-up. Partnered with the CEO, engineering, design, marketing, and business development teams in overseeing development of PowerMarket’s newest digital ESG product and internal tools including leading customer interviews, requirements gathering, and product design. - Reduced billing time by 25% for 150+ large customers by spearheading internal digital billing process updates via modernized workflow procedure and restructured billing schema. - Boosted revenue projections by 20% and developed three new product features by restructuring customer interview process to identify customer challenges and developing solutions with product, sales, and marketing teams. - Orchestrated internal and external customer interviews while consulting with operations, engineering, and design teams to assess customer pain points and prioritize and experiment with new product features. - Managed B2B sales and onboarding process and introduced PowerMarket platform to 10 B2B solar clients and managed customer relationships; generated $30K in new annual revenue. - Partner with engineering, operations, and design teams to research, experiment with, and assess new platform features to address pain-points; drove implementation of new platform features for process improvement. - Analyzed customer data and reported to utilities and renewable developers on areas of customer concern and KPIs. -Led RFP response process and won community solar partnerships, to reduce emissions and save communities 10% on electricity costs, with Albany County and Village of West Winfield. Show less

    • United States
    • Venture Capital and Private Equity Principals
    • 1 - 100 Employee
    • Startup Consultant
      • Feb 2021 - Apr 2021

      Worked with urban farming company, Green City Growers, to test GCG’s brand appeal with a variety of constituents, evaluate the brand, and recommend branding and strategic changes as GCG considers national expansion. Worked with urban farming company, Green City Growers, to test GCG’s brand appeal with a variety of constituents, evaluate the brand, and recommend branding and strategic changes as GCG considers national expansion.

    • Government Relations Services
    • 400 - 500 Employee
    • Senior Program Manager, Executive Research
      • Feb 2019 - Jul 2020

      Oversaw projects across largest trade association in US ($200M revenue; 300,000 members) to develop and present fundraising strategy to CEO and executive stakeholders. Promoted 4 times. •Headed 40+ internal customer interviews with policy experts across 20 divisions to identify, scope, and implement new briefing features to enhance growth opportunities for organization. •Restructured research brief preparation process; reduced process time by 30% over my tenure. •Presented elaborate corporate analysis of companies across 15 industries directly to internal customers, including CEO; received feedback and iterated fundraising process to increase annual revenue. •Organized cadence and development of 70 customized research briefs per month, on ambitious timelines, to counsel CEO for meetings with corporate executives from variety of sectors; achieved annual $30-40 million development goal. Show less

    • Program Manager, Executive Research
      • Apr 2018 - Jan 2019

      Spearheaded preparation of research briefs on economic, political, and regulatory current events for CEO use in meetings to pursue $30-$40 million annual revenue goal across multiple programs.•Presented elaborate corporate analysis of companies across 15 industries, in a timely manner, of business operations, financial results, policy concerns, political involvement, legal entanglements, and relationship with the Chamber.•Mentored and delegated work of research assistants, with 3 rising to and succeeding in senior research positions. Show less

    • Manager, Corporate Research
      • Feb 2018 - Apr 2018

      Assembled and delivered 15-30 research briefs monthly for five Chamber senior managers, including the Chamber's Senior Executive Vice President and Of Counsel.•Evaluated 150-200 non-member companies monthly on varied metrics including financial strength, operations, size, policy concerns, and legal entanglements.•Provided 5-10 comprehensive lists monthly, showcasing 10-30 high-quality member company prospects for senior Chamber executives to pursue for membership commitments.•Partnered with 5 teammates to ensure each research brief contained adequate information for senior managers to use in revenue generating meetings. Show less

    • Associate, Corporate Research
      • May 2017 - Feb 2018

      Prepared research briefs to support the $200M annual fundraising efforts of U.S. Chamber Executives.•Synthesized corporate giving data of U.S. Chamber members for internal tracking purposes.

    • Research Assistant
      • Jan 2017 - May 2017

      Assisted Manager of Executive Research to prepare detailed research for CEO and monitored economic, political, and regulatory conditions to show Chamber benefits for perspective and current members.

    • United States
    • Government Relations Services
    • 1 - 100 Employee
    • Government and Public Affairs Intern
      • Sep 2016 - Dec 2016

      • Assist in preparation of annual ‘State of The App Economy’ report • Perform targeted research and data entry on external communication and lobbying initiatives • Gathered information for, assisted in building of and edited houseracetracker.com, a website which compiled polls for 2016's most contentious house races • Compile daily news stories relevant to tech policy stakeholders including small businesses and developers • Assist in preparation of annual ‘State of The App Economy’ report • Perform targeted research and data entry on external communication and lobbying initiatives • Gathered information for, assisted in building of and edited houseracetracker.com, a website which compiled polls for 2016's most contentious house races • Compile daily news stories relevant to tech policy stakeholders including small businesses and developers

    • United States
    • Legislative Offices
    • 700 & Above Employee
    • Tech Policy Intern
      • Jan 2016 - Apr 2016

      Tracked and analyzed potential legislation on data privacy, cyber security, and other technology issues related to Congressman’s work on House Judiciary Committee. Tracked and analyzed potential legislation on data privacy, cyber security, and other technology issues related to Congressman’s work on House Judiciary Committee.

    • Freshman Engagement Intern
      • Aug 2015 - Dec 2015

      • Ran FYSH (First Year Students of Hillel) program; which engages new students by pairing them with a returning student who can act as a mentor on campus • Planned and executed monthly programs geared towards engaging new students in the Jewish community on campus • Ran FYSH (First Year Students of Hillel) program; which engages new students by pairing them with a returning student who can act as a mentor on campus • Planned and executed monthly programs geared towards engaging new students in the Jewish community on campus

    • United States
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Federal Public Advocacy Intern
      • Jun 2015 - Dec 2015

      •Conducted research relevant to the policy priorities and needs of the organization; areas of interest include cyber-security, workforce, trade, tax, new and emerging technologies•Attended Congressional hearings and briefings relevant to tech policy•Assisted in day-to-day tasks as needed

    • Intern
      • Jan 2015 - May 2015

      •Compiled reports on how digital skills effect the private sector, the European Union and the EU member states in order to further the organizations understanding in this area•Attended events relevant to the policy work of TechAmerica*Assisted in day-to-day tasks as needed

    • Associate Asset Manager
      • May 2014 - Aug 2014

      •Performed market research on self storage utilizing online sources •Edited and updated website content across 9 pages •Updated energy consumption statistics using online dashboard for internal use •Utilized Excel and QuickBooks for data entry and tracking •Performed market research on self storage utilizing online sources •Edited and updated website content across 9 pages •Updated energy consumption statistics using online dashboard for internal use •Utilized Excel and QuickBooks for data entry and tracking

    • United States
    • IT Services and IT Consulting
    • Political Science Intern
      • Oct 2013 - Dec 2013

      •Conducted and compiled research, utilizing databases on how ballot design can affect voter choice, these findings were presented in bi-monthly meetings with the CEO of the company and other members of the management team •Compiled weekly political science newsletters for employees and prospective clients •Created database in Excel with more than one hundred authors (upwards of fifty sources) •Conducted and compiled research, utilizing databases on how ballot design can affect voter choice, these findings were presented in bi-monthly meetings with the CEO of the company and other members of the management team •Compiled weekly political science newsletters for employees and prospective clients •Created database in Excel with more than one hundred authors (upwards of fifty sources)

    • United States
    • Retail
    • 1 - 100 Employee
    • Dock Hand
      • Jun 2009 - Jul 2013

Education

  • Questrom School of Business, Boston University
    Master of Business Administration - MBA, Social Impact
    2020 - 2022
  • Questrom School of Business, Boston University
    Masters, Digital Technology
    2020 - 2022
  • American University
    Bachelor of Science - BS, Political Science and Economics
    2012 - 2016
  • American University, European Union in Action - Brussels
    Politics, Economics and Defense of the European Union

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