Experience

Top Juice

• Australia
• Retail
• 1 - 100 Employee

• Team Lead

  • Mar 2018 - Present

  • Drive sales and assist in managing the overall team selling effort in the store to meet or exceed sales goals and objectives. • Effectively manage and develop staff in all aspects of the business; direct and monitor training and development for all store personnel and provide coaching and professional development opportunities as appropriate • Manage and complete opening/closing procedures at the beginning/end of day, including end of day cash settlement • Assist in directing and managing the total operations of the store. This includes stock control and management, shipping and receiving, product replenishment and management, store cleanliness, store maintenance and upkeep, store supplies upkeep and management and ensure store physical inventory shortage results are at or below company standards Show less



Grand Hyatt

• Hospitality
• 700 & Above Employee

• Guest Relations Officer

  • Sep 2015 - Apr 2016

  -Outstanding experience in Hospitality and customer service -Strong communication, problem solving, decision making, and interpersonal skills -Handled VIP amenities and arrivals, messaging and guest relations -Maintained positive relations with other staff and departments. -Maintained and ensured best services offered and represented the image of the hotel values -Received and handled guests’ complaints and coordinated with Duty Manager to resolve issues. -Outstanding experience in Hospitality and customer service -Strong communication, problem solving, decision making, and interpersonal skills -Handled VIP amenities and arrivals, messaging and guest relations -Maintained positive relations with other staff and departments. -Maintained and ensured best services offered and represented the image of the hotel values -Received and handled guests’ complaints and coordinated with Duty Manager to resolve issues.



Carnegies Taipei

• Taipei City, Taiwan

• Kitchen Staff

  • Dec 2014 - May 2015

  - Well-honed aesthetic skills aimed at arranging and presenting food in a manner pleasing to the eye -Highly experienced in performing food quality inspections to ensure that all food items conform to hygiene standards -Knowledge of preparing different types of cuisines, relishes and salads -Committed to maintain a clean kitchen and work area - Well-honed aesthetic skills aimed at arranging and presenting food in a manner pleasing to the eye -Highly experienced in performing food quality inspections to ensure that all food items conform to hygiene standards -Knowledge of preparing different types of cuisines, relishes and salads -Committed to maintain a clean kitchen and work area



Citi

• United States
• Financial Services
• 700 & Above Employee

• Re-Engineering Analyst

  • 2014 - 2014

  -Operate and maintain corporate system -Created EUC’s (End User Computing) for clients -Supported Business analyst for handling the project in creating EUC’s, documentation and presentation -Knowledgeable in Word processing, Spreadsheet, Presentation, Troubleshooting, Configuration, Maintenance, Installation -Operate and maintain corporate system -Created EUC’s (End User Computing) for clients -Supported Business analyst for handling the project in creating EUC’s, documentation and presentation -Knowledgeable in Word processing, Spreadsheet, Presentation, Troubleshooting, Configuration, Maintenance, Installation



Teradata

• United States
• Software Development
• 700 & Above Employee

• Intern

  • Apr 2013 - Jun 2013

  -Attended Training/Seminars (Data Warehousing, ETL, SQL, Unix Shell Scripting) -Able to finish project creating system for end-user. -Defend and presented system and created manual on how to use the systems created. -Attended Training/Seminars (Data Warehousing, ETL, SQL, Unix Shell Scripting) -Able to finish project creating system for end-user. -Defend and presented system and created manual on how to use the systems created.