Benjamin Holmes

IT Support at FCB New Zealand
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Contact Information
us****@****om
(386) 825-5501
Location
Auckland, Auckland, New Zealand, NZ

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Credentials

  • Blue Team Junior Analyst
    Security Blue Team
    Jul, 2020
    - Nov, 2024
  • Jamf Certified Associate
    Jamf
    Apr, 2019
    - Nov, 2024
  • CompTIA Network Security Professional – CNSP Stackable Certification
    CompTIA
    Sep, 2020
    - Nov, 2024
  • CompTIA PenTest+ ce Certification
    CompTIA
    Sep, 2020
    - Nov, 2024
  • CompTIA CySA+ ce Certification
    CompTIA
    Aug, 2020
    - Nov, 2024
  • CompTIA Security+ ce Certification
    CompTIA
    Aug, 2020
    - Nov, 2024

Experience

  • FCB Aotearoa
    • New Zealand
    • Advertising Services
    • 100 - 200 Employee
    • IT Support
      • Mar 2017 - Present

      - Providing on-site and remote support for all users. - Patch management across Windows/Macintosh hardware to meet audit compliance. - Office365 administration/support for all users. - Jamf Cloud administration . - Asset management for all hardware used/issued to users. - User setup/termination, maintaining correct digital paperwork for audit compliance. - DRA administration. - Training new team members. - Providing on-site and remote support for all users. - Patch management across Windows/Macintosh hardware to meet audit compliance. - Office365 administration/support for all users. - Jamf Cloud administration . - Asset management for all hardware used/issued to users. - User setup/termination, maintaining correct digital paperwork for audit compliance. - DRA administration. - Training new team members.

  • Royal Air Force (RAF)
    • Armed Forces
    • 700 & Above Employee
    • Communications System Engineer
      • Jan 2010 - Mar 2017

      - Deployments to Afghanistan, Cyprus, Turkey, and the UAE. - Managing up to and over 2000 users in an operational environment. - Maintaining UK restricted networks, utilising Cisco WAN and LAN technologies. - Providing 1st and 2nd line support for entire deployed networks. - Often supporting 3rd line support with ongoing projects. - Network monitoring (WhatsUp Gold). - Configuration/monitoring of Daily, Weekly, Monthly, and offsite backups. (Symantec Backup). - Providing advice and assistance to users, often dealing with senior officers. - Mentoring of junior team members. Show less

Education

  • DCAE Cosford
    Advanced Level Apprenticeship in IT & Telecoms Professionals, Communications Technology/Technician
    2010 - 2012
  • Chesterfield College
    Edexcel Level 3 BTEC National Diploma in Electrical/Electronic Engineering, Electrical, Electronic and Communications Engineering Technology/Technician
    2005 - 2008

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