Experience

United States Postal Service

• Real Estate
• 700 & Above Employee

• Postal Worker

  • Jul 2017 - Present

  Offer exceptional communication skills, punctuality, and great attention to detail while delivering mail by truck or foot for multiple routes. Daily resolve of time limitations and scheduling conflicts to provide superior customer service. Demonstrate multitasking ability with routinely managing additional workloads. Offer exceptional communication skills, punctuality, and great attention to detail while delivering mail by truck or foot for multiple routes. Daily resolve of time limitations and scheduling conflicts to provide superior customer service. Demonstrate multitasking ability with routinely managing additional workloads.



United States Postal Service

• United States
• Government Administration
• 700 & Above Employee

• A/Customer Relations Coordinator-Communications Specialist at United States Postal Service

  • Mar 2021 - Present

  Provided coordination, assistance, and directly participated in customer service programs and activities, including delivery, retail, revenue generation, address programs, consumer affairs and claims, and relations with the local business community and media for the Michigan 2 District. Investigated Congressional Inquiries and drafted response letters for the Michigan 2 District Manager. Served as the Postal Administrator for the West Michigan PCC. Researched, drafted, edited and disseminated information to internal and external audiences. Responded to inquiries from media, Congress and other entities. Shared important information from senior leadership to postal employees throughout the Michigan 2 District. Created and implemented communications strategies to promote products and services, including stamp events and career fairs. Served as the Communications Program Specialist for the Emergency Response Team of the Michigan 2 District Show less



East Lansing Art Festival

• East Lansing, MI 48823

• Main Stage Host

  • Jan 2010 - Jan 2020

  Conduct all aspects of stage management duties including researching, contacting, and contracting diverse musical talent. Spearhead communications with 20+ artists and multiple production teams and vendors throughout a multiple day festival with simultaneous concerts on 2+ stages. Develop and conduct all musical artists' public relations and promotion. Conduct all aspects of stage management duties including researching, contacting, and contracting diverse musical talent. Spearhead communications with 20+ artists and multiple production teams and vendors throughout a multiple day festival with simultaneous concerts on 2+ stages. Develop and conduct all musical artists' public relations and promotion.



Michigan State University

• United States
• Higher Education
• 700 & Above Employee

• Summer Solstice Jazz Festival Coordinator

  • Oct 2015 - Jan 2018

  Managed all operations from conception to completion; arranged stage and program schedules; managed on site logistics and directed sound/technical services. Tracked attendee engagement trends to connect with a diverse community and increased out of city attendance by 5% percent annually. Continuously created and launched new programs, partnerships, and performance areas while maintaining a $160k festival budget. Researched and wrote grants and organized multiple fundraising campaigns and events. Collaborated with 15-member advisory board, festival artistic director, and City of East Lansing. Managed vendor and artist contracts and schedules. Coordinated annual marketing and advertising campaign and performed all graphic design needs. Show less



City of East Lansing

• United States
• Government Administration
• 100 - 200 Employee

• Summer Solstice Jazz Festival Coordinator

  • Jan 2013 - Jan 2018

  Position was divided between the 2 entities in the fall of 2015 Position was divided between the 2 entities in the fall of 2015



Mitchell's Fish Market

• Server/Supervisor

  • Feb 2007 - Mar 2015

  Performed supervisory duties including; staff development and management, guest interaction, cash-handling, and bookkeeping. Proactively identified performance gaps and implemented process improvements. Engaged effectively with all levels of staff including management, wait staff and bartenders. Proved exceptional service and supervisory skills while providing direct attention to customer needs. Performed supervisory duties including; staff development and management, guest interaction, cash-handling, and bookkeeping. Proactively identified performance gaps and implemented process improvements. Engaged effectively with all levels of staff including management, wait staff and bartenders. Proved exceptional service and supervisory skills while providing direct attention to customer needs.



Marshall Music Co

• Retail
• 1 - 100 Employee

• Band and Orchestra Manager

  • Oct 2000 - Feb 2007

  Performed all necessary tasks for opening and maintaining a retail store Daily operations, sales, HR duties, and trained new staff Managed, assembled, and invoiced sales for outside salespeople Managed and provided collections for major school accounts Performed all necessary tasks for opening and maintaining a retail store Daily operations, sales, HR duties, and trained new staff Managed, assembled, and invoiced sales for outside salespeople Managed and provided collections for major school accounts