Benjamin Glade
Associate at Cicero Group- Claim this Profile
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Bio
Experience
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Cicero®
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United States
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Business Consulting and Services
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1 - 100 Employee
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Associate
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Aug 2022 - Present
Salt Lake City, Utah, United States
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Inspiring Capital
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United States
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Professional Training and Coaching
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1 - 100 Employee
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IC MBA Social Impact Fellow
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May 2021 - Aug 2021
Remote Participated in an MBA fellowship program to become a more purposeful leader. I did over 30+ hours of learning, reflection, discussion, and expert sessions to clarify my impact, activate my purpose, and explore my role in a more sustainable form of capitalism. Inspiring Capital, a B corp since 2013, helps purpose-driven professionals - like me - identify ways to be more focused, motivated, and resilient by connecting to our unique purpose. IC supports the leaders we need to move toward a… Show more Participated in an MBA fellowship program to become a more purposeful leader. I did over 30+ hours of learning, reflection, discussion, and expert sessions to clarify my impact, activate my purpose, and explore my role in a more sustainable form of capitalism. Inspiring Capital, a B corp since 2013, helps purpose-driven professionals - like me - identify ways to be more focused, motivated, and resilient by connecting to our unique purpose. IC supports the leaders we need to move toward a healthier, more inclusive, equitable, just and sustainable way of working and living. Show less
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Wellspring Workforce
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United States
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Human Resources
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Batten Venture Intern
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May 2021 - Jul 2021
Charlottesville, Virginia, United States Wellspring Workforce is a small recruiting consulting firm in Charlottesville, VA that empowers organizations to recruit and retain talent. They help clients create and implement custom recruiting engines and retention strategies to enable them to scale systematically. My role involved researching and discovering business development opportunities, as well as marketing best practices. Improved website engagement by 1,248% via research, development, and implementation of digital… Show more Wellspring Workforce is a small recruiting consulting firm in Charlottesville, VA that empowers organizations to recruit and retain talent. They help clients create and implement custom recruiting engines and retention strategies to enable them to scale systematically. My role involved researching and discovering business development opportunities, as well as marketing best practices. Improved website engagement by 1,248% via research, development, and implementation of digital media marketing plan Architected blog framework, generated robust database of content, and implemented marketing workflow to aid business development through research, vendor analysis, and experimentation Collaborated with the CEO to further develop business development strategies Researched and developed marketing and branding strategies Reviewed internal and external operations, made recommendations on improvements, and implemented solutions Researched and explored various technology platforms, such as ActiveCampaign, Thinkific, and Kajabi Revamped website and social media presence Assisted with blog article development Utilized Google Drive to organize all research and notes, as well as to house deliverables, including Loom videos including instructions/background on all work done Show less
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Peace Corps
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United States
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International Affairs
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700 & Above Employee
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Peace Corps Volunteer Leader
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Jul 2019 - Mar 2020
Namibia Served as a liaison between Peace Corps Staff and Volunteers in several of the northern Regions of Namibia. Also served as an additional contact for Volunteer support, specifically regarding site management and my regional office. Led event planning in the region for high-profile visits. Worked directly with the Programming & Training Volunteer Support Staff. Deeply involved with program development, especially for the Community Economic Development… Show more Served as a liaison between Peace Corps Staff and Volunteers in several of the northern Regions of Namibia. Also served as an additional contact for Volunteer support, specifically regarding site management and my regional office. Led event planning in the region for high-profile visits. Worked directly with the Programming & Training Volunteer Support Staff. Deeply involved with program development, especially for the Community Economic Development Program. Developed logic model and related project framework for implementing a seven-year CED project for Peace Corps Namibia through collaborative project design process with Peace Corps staff. Collaborated with other PCVLs to improve programming and training materials, as well as documents that are shared with Volunteers, potential site organizations, and Program Partners. Continued to assist my partner NGO with various tasks, such as reviewing financial reports and carrying out secondary project trainings.
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Small Enterprise and Entrepreneurship Development Volunteer
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Apr 2018 - Jul 2019
Namibia Worked with a partner NGO, Namibia Development Trust (NDT), focused on Community-Based Natural Resource Management (CBNRM). The primary function of NDT during my time with them has been Institutional Development and Capacity Building for community-based organizations (CBOs). The CBOs most targeted were conservancies and community forests due to the current grant project funding. Our aim was to strengthen their financial management practices and to train the management committees and… Show more Worked with a partner NGO, Namibia Development Trust (NDT), focused on Community-Based Natural Resource Management (CBNRM). The primary function of NDT during my time with them has been Institutional Development and Capacity Building for community-based organizations (CBOs). The CBOs most targeted were conservancies and community forests due to the current grant project funding. Our aim was to strengthen their financial management practices and to train the management committees and conservancy/community forest members on their roles and responsibilities, especially with regards to the Standard Operating Procedures set forth by the Ministry of Environment & Tourism and the Ministry of Agriculture, Water, and Forestry. Another big part of this role was to assist with the identification of income generating activities (IGAs) for the CBOs we served, as well as others in the North Central regions of Namibia. The majority of projects have been micro-drip irrigation systems for community gardens, as well as solar-powered pumps. We still have yet to come up with an IGA for NDT itself. Since assuming my new role as Peace Corps Volunteer Leader, my time involved with my partner organization has diminished greatly, but I continue to assist with financial report reviews and secondary project trainings.
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Entrepreneur / Store Manager & Inventory Manager
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Nov 2013 - Mar 2018
Lakewood, WA Gameday Sports Shop was created to help fill customers' needs. We felt that we had a strong understanding of what customers were looking for and that it could not be satisfied in the current corporate culture we were a part of. We knew we could do better. Our goal was to provide the best customer service and shopping experience for all Seattle sports fans in our area. We continually accomplished this successfully by providing friendly customer service, utilizing competitive pricing… Show more Gameday Sports Shop was created to help fill customers' needs. We felt that we had a strong understanding of what customers were looking for and that it could not be satisfied in the current corporate culture we were a part of. We knew we could do better. Our goal was to provide the best customer service and shopping experience for all Seattle sports fans in our area. We continually accomplished this successfully by providing friendly customer service, utilizing competitive pricing, listening to customer needs, and striving to deliver quality products. We had a very successful start that allowed us to expand the company to three store locations, as well as a website. GameDay Sports Shop continues to offer the top of the line Seattle sports products and brings GameDay to you! Roles and Responsibilities of this job included, but are not limited to: Inventory Management, Vendor Management, Retail Management, Invoice Processing and Payment, Sales, Customer Service, Time Management, Distribution/Logistics, Inventory Control and Auditing, Inventory Planning & Purchasing, Relationship Development, Process Improvement, Teamwork, Prioritization & Delegation, Problem-Solving, Communication, and Entrepreneurship. Show less
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Store Manager
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Sep 2012 - Nov 2013
Hired and trained associates in excellent customer service, sales, overall customer experience, and the core competencies. Achieved this through the hiring process, training process, and customer service evaluations. Achieved or exceeded company standards in Sales, Club Percentage, Shrink, and other KPI as needed. Executed excellent wage management via scheduling, reducing store expenses, minimizing shrink through operational compliance, and training of store… Show more Hired and trained associates in excellent customer service, sales, overall customer experience, and the core competencies. Achieved this through the hiring process, training process, and customer service evaluations. Achieved or exceeded company standards in Sales, Club Percentage, Shrink, and other KPI as needed. Executed excellent wage management via scheduling, reducing store expenses, minimizing shrink through operational compliance, and training of store associates. Provided continual development and motivation for sales associates via training, evaluations, and positive feedback.
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Lead Assistant Manager
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Jan 2012 - Sep 2012
Almost identical responsibilities as the Store Manager position. Wrote the schedules for two ballpark locations, which sometimes included over 20 employees. Ensured operational compliance with inventory receiving and shipping, as well as product placement and visual merchandising standards. Provided exceptional customer service and sales experience for all customers. Helped train fellow employees, as well as hire new employees who are in line with our core… Show more Almost identical responsibilities as the Store Manager position. Wrote the schedules for two ballpark locations, which sometimes included over 20 employees. Ensured operational compliance with inventory receiving and shipping, as well as product placement and visual merchandising standards. Provided exceptional customer service and sales experience for all customers. Helped train fellow employees, as well as hire new employees who are in line with our core competencies.
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PACSUN
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United States
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Retail
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700 & Above Employee
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Seasonal Brand Rep
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Nov 2011 - Jan 2012
Worked with a team to develop relationships with customers, increase sales, and achieve/exceed store goals. Organized and processed freight. Helped with closing and recovery of the store.
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Education
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University of Virginia Darden School of Business
Master of Business Administration - MBA, Strategy Consulting, Innovation for Sustainability, and Global Business -
Gonzaga University - School of Business Administration
Bachelor of Business Administration (BBA), Finance and International Business -
Bellarmine Preparatory School
High School Diploma