Experience

Coco Republic

• Australia
• Retail
• 200 - 300 Employee

• Subject Matter Expert

  • Sep 2023 - Present

• Operations Manager

  • Jul 2020 - Sep 2023

• Store Manager

  • Jun 2018 - Jul 2020



The PAS Group Limited

• Australia
• Retail Apparel and Fashion
• 1 - 100 Employee

• Area Manager

  • Apr 2015 - Jun 2018

  Overseeing 25 stores across Melbourne, country Victoria & NSW, Managing a team of store managers to be the best leaders / brand representatives they could possibly be. Playing a major role in the roll out of 11 new and refurbished store's across Australia and New Zealand. Rolling out company directives and procedures. Overseeing 25 stores across Melbourne, country Victoria & NSW, Managing a team of store managers to be the best leaders / brand representatives they could possibly be. Playing a major role in the roll out of 11 new and refurbished store's across Australia and New Zealand. Rolling out company directives and procedures.



Mj Bale

• State Operations Manager

  • Dec 2014 - Mar 2015



MYER

• Australia
• Retail
• 700 & Above Employee

• Sales manager

  • Jul 2013 - Dec 2014

  • Develop relationships across the Myer business • Manage all sales aspects of differentiating departments • Review floor layout and product placement • Achieve company KPI • Achieve sales budgets • Team member reviews • Performance management • Wage control • Loss prevention • Daily store walks to identify sales opportunities • Shrinkage results • Roster management and cost control • Performance managing • Lead by example • Induction of new team members • Always promoting the Myer culture and values Show less



diva

• Australia
• Retail
• 100 - 200 Employee

• Regional Manager

  • Sep 2011 - Jul 2013

  • Achieve company KPI’s • Achieving budget and like for like figures for all 8 stores • Succession planning and Performance managing • Oversee the operational management of 8 stores (2 Regional stores) • Roster management & Cost Control • Hiring of new Team members • Stock Control & Movement • Shrinkage results • Loss Prevention • Ensuring visual merchandising are maintained to company guidelines and standards daily • Participating and facilitating of state conferences • Performance management • Being on top of price mark downs, new stock and price adjustments for each store • Identifying and strategizing problems stores and implementing procedures and systems in place to rectify these issue Show less



Cotton On Group

• Australia
• Retail
• 700 & Above Employee

• T-Bar

  • Feb 2011 - Sep 2011

  • Achieve company KPI’s • Sales and achievement of Last years / Last weeks figures • Driving sales in each of the 5 stores • Succession planning and Performance managing • Oversee the operational management of 6 stores • Interstate Travel, fortnightly • Roster management & Cost Control • Hiring of new Team members, Casual & Fulltime • Stock Control & Movement • Shrinkage results • Loss Prevention • Ensuring visual merchandising are maintained to company guidelines and standards daily Show less



Giorgio Armani

• Italy
• Retail Apparel and Fashion
• 700 & Above Employee

• Operations Manager

  • Mar 2010 - Feb 2011

  • Train, coach and develop store managers and 2IC’s• Lead a team of 40+ team members• Managing a low Store team member turnover• Achieve company KPI’s• Driving sales in each of the 5 stores• Succession planning and Performance managing• Sales and achievement of set budgets• Oversee the operational management of 4 stores, 1 Myer Concession• Monitor store P & L’s• Roster management based on salary to sales and business needs• Shrinkage results• Conduct quarterly stocktakes• Business report writing (daily, weekly, monthly reports)• Ensuring visual merchandising are maintained to company guidelines and standards• Organizing annual bazaar sales, to increase cash flow and reduce inventory of pre-season stock holdings Show less

• Store Manager

  • Jan 2008 - Feb 2011

  • Team leadership, motivation and management of 10 + team members• Recruitment, sales training and team development• Roster and cost management• Conduct quarterly stocktakes• Liaise with Centre Management• Ensure store presentation and visual merchandising standards are to International and company standards• Conduct team meetings and product nights• Leading the team by example in delivering outstanding customer service to achieve sales targets• Team performance reviews and annual evaluation• Build and maintain our VIP data base• Provide constructive feedback to the Buyer and Head Office team• Mystery shopper analysis and action plans Show less