Benjamin Felser

Senior System Engineer at Municipal Securities Rulemaking Board
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Contact Information
us****@****om
(386) 825-5501
Location
Washington, District of Columbia, United States, US

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Experience

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Senior System Engineer
      • Oct 2021 - Present

    • System Engineer
      • Oct 2018 - Oct 2021

      • Monitor and manage systems by creating and executing code in Powershell and Python• Deploy updated code to production systems and test environments through Agile methods • Tier 2 & 3 help desk support for MSRB subscription product• Provide on call support outside of business hours along with troubleshooting• Worked on migrating all MSRB’s systems to the AWS environment • Setup new infrastructure and create Release plans for specific MSRB systems• Work on the patching and upgrading of 3rd party software used by the MSRB Show less

    • Associate Systems Engineer
      • Aug 2015 - Oct 2018

      • Monitor and manage systems by creating and executing code in powershell • Deploy updated code to production systems and test environments through Agile methods • Tier 2 & 3 help desk support for MSRB subscription products• Provide on call support outside of business hours

    • United States
    • Financial Services
    • 700 & Above Employee
    • Proprietary Trading Services Co-op
      • Sep 2013 - Mar 2014

      * Assigned and managed access to the Oracle and MySQL databases that routed trades to Philadelphia Stock Exchange, NYSE, NASDAQ, and International Securities Exchange. * Maintained and monitored network to ensure network availability to 50 system users. * Programmed and executed code in Python, HTML, MySQL and PHP to assess time stamp during open trading sessions and at the start/end of the day. * Generated daily reports for senior management on system errors disrupting daily operations. Show less

    • United States
    • Law Practice
    • 700 & Above Employee
    • Quality Assurance Intern
      • Sep 2012 - Mar 2013

      Monitored, audited and deployed applications on the ZENworks platform to allow for the implementation and updating of software. Identified requirements, tested, and debugged internally developed partner management SharePoint application to assign legal cases to associates. Completed Workshare and MacPac third party application upgrade by developing and running quality assurance use case scenarios to identify defects and errors. Established email system for deployment to the Moscow office. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Client Services Assosciate
      • Oct 2011 - Mar 2012

      Worked on security research report to identify potential security breaches with future technology, as part of a team. Provided Tier 1 support and interacted daily with Fiserv proprietary software (DataSafe) clients to provide system access, reset passwords, and resolve technical issues. Provided system assistance during system upgrades and outstanding access issues. Worked on security research report to identify potential security breaches with future technology, as part of a team. Provided Tier 1 support and interacted daily with Fiserv proprietary software (DataSafe) clients to provide system access, reset passwords, and resolve technical issues. Provided system assistance during system upgrades and outstanding access issues.

    • Activities Counslor
      • Jun 2011 - Aug 2011

      Collaborated with staff to create enjoyable activities · Addressed conflicts between campers · Encouraged campers to try all activities · Explained directions to campers · Led 10-12 campers who were in the age range of 6-9 Collaborated with staff to create enjoyable activities · Addressed conflicts between campers · Encouraged campers to try all activities · Explained directions to campers · Led 10-12 campers who were in the age range of 6-9

    • General Counselor
      • Jun 2010 - Aug 2010

      · Collaborated with staff to create enjoyable activities · Addressed conflicts between campers · Encouraged campers to try all activities · Explained directions to campers · Led 10 campers who were in the 5th grade to all activities · Collaborated with staff to create enjoyable activities · Addressed conflicts between campers · Encouraged campers to try all activities · Explained directions to campers · Led 10 campers who were in the 5th grade to all activities

    • Computer Technician
      • Oct 2009 - Nov 2009

      · Repaired hardware on laptops · Installed operating systems using Norton Ghost · Upgraded motherboards, keyboard, hard drives, LCD screens, processor, and fans · Repaired hardware on laptops · Installed operating systems using Norton Ghost · Upgraded motherboards, keyboard, hard drives, LCD screens, processor, and fans

Education

  • George Mason University
    Master's degree, Applied Information Technology
    2018 - 2021
  • Drexel University
    Bachelor of Science, Information systems
    2010 - 2015

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