Business Administrator

• Jun 2013 - Present

Duties and Responsibilities: • assisting the management to implement strategic business objectives • developing sales and marketing opportunities • contract management for projects and suppliers • oversee CRM and SEO Software • InDesign and MS Office products • payroll & HR • developing and implementing budgets • MYOB AccountEdge Xero & Saasu Duties and Responsibilities: • assisting the management to implement strategic business objectives • developing sales and marketing opportunities • contract management for projects and suppliers • oversee CRM and SEO Software • InDesign and MS Office products • payroll & HR • developing and implementing budgets • MYOB AccountEdge Xero & Saasu

Cellar Door Sales

• Sep 2014 - Oct 2016

WA Regional Cellar Door and Operations Manager

• Jun 2008 - Jun 2013

Duties and Responsibilities: • drive digital and online strategies and calendar of events • organisation of major events • developing and monitoring budgets • the supervision of up to 20 staff • recruitment and development of staff • write and submit monthly operational reports to Executive Management in Adelaide • overseeing the day-to-day policies and procedures required to ensure smoothly running cellar doors • worked closely with National Cellar Door and Sales and Marketing teams to grow the direct customer membership base sales • land property management of each of the three sites (water supply, lease agreements for third party contractors and ground maintenance • co-ordinating maintenance schedules for Site Services

Cellar Door Sales Manager

• Mar 2003 - Jun 2008

Duties and Responsibilities: • implementing operating procedures for new cellar door • recruitment and development of staff • the supervision of up to 5 staff • creating and maintaining a customer database • setting sales targets for on/off-premise sales • developing relationships with on/off-premise owners and managers • developing and monitoring budgets • liaising with management, winery and kitchen staff to organise events • drive digital and online strategies and calendar of events

Administrator/Reservations Manager

• Mar 2001 - Mar 2003

Duties and Responsibilities: • implementing operating procedures for river vessel • recruitment and development of staff • the supervision of up to 2 staff • creating and maintaining a customer database • developing relationships with on/off-premise owners and managers • developing and monitoring budgets • liaising with management, winery and kitchen staff to organise events Duties and Responsibilities: • implementing operating procedures for river vessel • recruitment and development of staff • the supervision of up to 2 staff • creating and maintaining a customer database • developing relationships with on/off-premise owners and managers • developing and monitoring budgets • liaising with management, winery and kitchen staff to organise events

Assistant Tours Manager

• Jun 1996 - Dec 2000

Duties and Responsibilities: • payment of tours to Port Agent • customer feed back • operational reports on each port of call for Master and Head Office • despatch of Coaches and Guests on key side • Life Boat Station Commander • product presentations to guests • developing and monitoring budgets • liaising with on and offshore management Duties and Responsibilities: • payment of tours to Port Agent • customer feed back • operational reports on each port of call for Master and Head Office • despatch of Coaches and Guests on key side • Life Boat Station Commander • product presentations to guests • developing and monitoring budgets • liaising with on and offshore management