Benjamin Calvo

IT Support Specialist at EXECUTEL
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Contact Information
us****@****om
(386) 825-5501
Location
San Salvador, El Salvador, SV
Skills

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Credentials

  • EF SET Certificate (C2 Proficiency)
    EF Standard English Test (EF SET)
    Apr, 2022
    - Nov, 2024

Experience

  • EXECUTEL
    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • IT Support Specialist
      • May 2022 - Present

  • C-Life Group, Ltd.
    • United States
    • Wholesale
    • 1 - 100 Employee
    • EDI Assistant for C-Life Group
      • Jul 2015 - Feb 2022

      6 years 8 months working as EDI (Electronic Data Interchange) processing representative; have also managed credit card statements, accounting categorization of the charges and invoice transmission. 6 years 8 months working as EDI (Electronic Data Interchange) processing representative; have also managed credit card statements, accounting categorization of the charges and invoice transmission.

  • Convergys
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Tech Support Representative
      • Oct 2014 - Jul 2015

      8 Months working as Technical Support representative for HP SmartFriend. 8 Months working as Technical Support representative for HP SmartFriend.

  • Atento
    • Spain
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Operations Supervisor for Motorola Mobility
      • Jan 2014 - Sep 2014

      7 Months as Operations Supervisor for Motorola Technical Support for a group up to 20 agents. 7 Months as Operations Supervisor for Motorola Technical Support for a group up to 20 agents.

  • Teleperformance
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Operations Supervisor
      • Sep 2010 - Jan 2014

      -1 Year as a Customer Service Representative and Technical Support agent. - 1 Year as Quality Control Agent in charge of groups over 20 agents via recording, live and side by side monitoring. - 6 Months working as an SME (Subject Matter Expertise) performing basic administrative functions, supervisor role, quality agent and floor walker assistance for a group of 8 agents. - 6 Months as Operations Supervisor for Choice Hotels – Property Support Division for groups of 15 people or more. Show less

Education

  • Colegio Cristóbal Colón
    High School

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