Experience

Life Spring Recovery

• Medical Laboratory Technician, Toxicology

  • Apr 2019 - Present



Vee Pak, LLC

• Quality Assurance Specialist

  • Oct 2018 - Apr 2019



Wide Range

• Site Supervisor

  • Mar 2017 - Oct 2018



Tosoh Bioscience Inc.

• Clinical Support Specialist

  • Jan 2011 - Nov 2016

  Clinical Sales support, QA, Education and Compliance. Educate internal and external customers on use and application of products.- Guide new customers through implementation process and train end-users on any of sevendifferent automated lab analyzers, associated reagents and consumables.-Provide ongoing customer support and establish relationships with customers.- Document all service and customer calls in client relationship software.- Responsible for validating laboratory… Clinical Sales support, QA, Education and Compliance. Educate internal and external customers on use and application of products.- Guide new customers through implementation process and train end-users on any of sevendifferent automated lab analyzers, associated reagents and consumables.-Provide ongoing customer support and establish relationships with customers.- Document all service and customer calls in client relationship software.- Responsible for validating laboratory analyzers and assays in compliance with facility, state andfederal guidelines.- Provide technical laboratory expertise and troubleshooting assistance to field service and phone support toinclude on-site observation or intervention when warranted.- Work with Lab Information System vendors on instrument interface set up and troubleshooting.Skills: ISO Auitor , ISO 9000 / ISO 13485, COMMUNICATION, trainer, Research and data analysis, Clinical Laboratory Science, HPLC, Assembly of lab equipment & instrumentation, Immunology / Immunochemistry, CGMP, Chemistry, Clinical Support, Critical Thinking, ISO 9000, Customer Support, Data Analysis, Equipment Sales Exposure, Microsoft Office, Laboratory Equipment, CGMP (current good manufacturing processes), Medical Device, Primary Care, quality assurance, Technical Support, Training Show more Show less



Nationwide Childrens Hospital

• Laboratory Client Service Specialist, PT

  • Nov 2011 - Mar 2014

  Managed supplies, and couriers for statewide services in ChildLab call center. Voice confirmed all stat results to hospital staff and documented receipt of results.Skills: Logistics, Customer Service, Data Entry, Chemistry, Critical Thinking, Customer Support, Microsoft Office, Primary Care, quality assurance



Tosoh Bioscience Inc.

• Quality Assurance Technician

  • Jan 2006 - Jan 2011

  • Reviewed and edited procedures in accordance with CGMP. • Coordinated with European and Japanese QA/RA counterparts to produce data in support of FDA submissions for new tests and equipment as well as product performance investigations. • Operated, maintained, performed troubleshooting and repair on sixteen automated clinical laboratory instruments. • Performed value assignments and data analysis in support of 3rd party control & survey materials. • Procured laboratory equipment and supplies… • Reviewed and edited procedures in accordance with CGMP. • Coordinated with European and Japanese QA/RA counterparts to produce data in support of FDA submissions for new tests and equipment as well as product performance investigations. • Operated, maintained, performed troubleshooting and repair on sixteen automated clinical laboratory instruments. • Performed value assignments and data analysis in support of 3rd party control & survey materials. • Procured laboratory equipment and supplies as well as blood products for R&D. • Inspected returned products for approval or disapproval of restock and/or customer credit. • Support field engineers & technical support group in product investigations and customer support. • Ensured QA Laboratory compliance with ISO 9001 and ISO 13485 certification obtained in 2007.Skills: Biotechnology, Process Improvement, Research and data analysis, Method Validation, Project Management, Chemistry, Critical Thinking, ISO 9000, Customer Support, Data Analysis, Microsoft Office, Laboratory Equipment, CGMP (current good manufacturing processes), Medical Device, Primary Care, quality assurance, Quality Assurance Technician, Technical Support, Training Show more Show less



Canyon Medical Center LLC

• Medical Laboratory Technician

  • Mar 2005 - Jan 2006

  Lab Tech for multidisciplinary private practice. Performed blood and body fluid tests in: Hematology, Chemistry, Coagulation, Immunology, Urinalysis, Special Chemistry, and Allergy testing. Performed phlebotomy and assisted in running Coumadin clinic as needed.Skills: Family Practice, Internal Medicine, Medical Laboratory Technology, Microsoft Office, Laboratory Information Systems (LIS), Electronic Medical Records (EMR), Laboratory Automation, Chemistry, Critical Thinking, Customer… Lab Tech for multidisciplinary private practice. Performed blood and body fluid tests in: Hematology, Chemistry, Coagulation, Immunology, Urinalysis, Special Chemistry, and Allergy testing. Performed phlebotomy and assisted in running Coumadin clinic as needed.Skills: Family Practice, Internal Medicine, Medical Laboratory Technology, Microsoft Office, Laboratory Information Systems (LIS), Electronic Medical Records (EMR), Laboratory Automation, Chemistry, Critical Thinking, Customer Support, Laboratory Equipment, Medical Device, Primary Care, quality assurance, Training Show more Show less



Corrections Medical Center, State of Ohio (Medical Staffing Network)

• Clinical Laboratory Technician

  • Nov 2004 - May 2005

  Full service lab in high security facility. Worked full, then part-time and contingent.Skills: Phlebotomy, Security, ELISA, Chemistry, Critical Thinking, Customer Support, Microsoft Office, Laboratory Equipment, Medical Device, Primary Care, quality assurance, Training



Central Ohio Primary Care

• Team Lead, Medical Laboratory Technician, Generalist

  • Dec 1996 - Nov 2004

  Began set up and testing in new lab venture started in 1996. Full service lab grew and moved to three locations with 4 remodels during tenure. Full service lab expanded to service over 200 physicians and began outreach company for external customers.Skills: Assembly of lab equipment & instrumentation, Site Setup / Relocation of Operations, Chemistry, Critical Thinking, Customer Support, Microsoft Office, Laboratory Equipment, Medical Device, Primary Care, quality assurance, Training.



Army National Guard

• Medic

  • Nov 2001 - Nov 2003

  1/148 Infantry(M) Medical support for field unit



U.S. Department of Veteran Affairs

• Lab Assistant, Phlebotomist

  • Sep 1996 - Mar 1997

  Phlebotomy and sample preparation for full service lab.Skills: phlebotomy, Data Entry, Customer Care, Chemistry, Customer Support, Microsoft Office, Laboratory Equipment, Medical Device, quality assurance



Cleveland Avenue Medical Center

• Medical Laboratory Technician

  • May 1996 - Sep 1996

  MLT for Private practice lab.Skills: Chemistry, Customer Support, Microsoft Office, Laboratory Equipment, Medical Device, Primary Care, quality assurance, Training



United States Air Force

• Medical Laboratory Journeyman

  • Aug 1991 - May 1996

  Worked in large and small hospital labs and clinics in Texas, Ohio, North Carolina and the Republic of Panama.Skills: Medical Laboratory Technology, Phlebotomy, Cultural Awareness, Organizational Leadership, Chemistry, Microsoft Office, Laboratory Equipment, Medical Device, quality assurance, Training