Benjamin Bracey
Server at Old Original Bookbinders- Claim this Profile
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Bio
Credentials
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How to Use LinkedIn Learning
LinkedInNov, 2022- Sep, 2024
Experience
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Old Original Bookbinders
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United States
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Food and Beverage Services
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1 - 100 Employee
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Server
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Sep 2019 - Present
- Providing a high level of service and creating personal connections with customers. - The most frequently mentioned server in online reviews has led to new diners knowing my name and standard of service before arriving. - Training new servers to fine dining standards. - Providing a high level of service and creating personal connections with customers. - The most frequently mentioned server in online reviews has led to new diners knowing my name and standard of service before arriving. - Training new servers to fine dining standards.
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The Boathouse
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Events Services
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General Manager
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Feb 2018 - Sep 2019
- Responsible for all things at The Boathouse in Henrico. - Helped corporate team build our culture and standard from two restaurants to eight and counting. - Oversaw labor cost, sales, inventory/ordering, and scheduling. - Trained new general managers in procedure and leadership. - Created solutions to cost categories to more accurately asses sales. - Lead year over year growth in profits. - Attended weekly leadership growth classes. - Responsible for all things at The Boathouse in Henrico. - Helped corporate team build our culture and standard from two restaurants to eight and counting. - Oversaw labor cost, sales, inventory/ordering, and scheduling. - Trained new general managers in procedure and leadership. - Created solutions to cost categories to more accurately asses sales. - Lead year over year growth in profits. - Attended weekly leadership growth classes.
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Casa Del Barco
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United States
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Restaurants
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1 - 100 Employee
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Front of House Manager
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Feb 2016 - Feb 2018
- Oversaw all front of house operations. - Built sales goals for servers that were incorporated as new company standards. - Heavy focus in guest relations and customer satisfaction. - Trained new managers in scheduling and inventory/ordering. - Created a staff culture that was excited in their product and found new sales opportunities for staff to grow. - Oversaw all front of house operations. - Built sales goals for servers that were incorporated as new company standards. - Heavy focus in guest relations and customer satisfaction. - Trained new managers in scheduling and inventory/ordering. - Created a staff culture that was excited in their product and found new sales opportunities for staff to grow.
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Assistant Manager
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Jan 2014 - Feb 2016
- Lead daily operations and meetings with staff. - Ensured customer satisfaction, retention, and growth. - Responsible for handling restaurant finances. - Created new sales contest for staff outperforming company standards - Lead daily operations and meetings with staff. - Ensured customer satisfaction, retention, and growth. - Responsible for handling restaurant finances. - Created new sales contest for staff outperforming company standards
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Education
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2006 - 2009
Longwood University
95 out of 120 credits towards B.A. Performing Arts, Music Performance, General
Community
