Experience

Ansaback - making every contact count

• Callcenter Agent

  • Nov 2013 - Present

  I take calls for businesses and charities that are out of office or are too busy to answer themselves. I am in charge of making sure companies get their messages and donations are taken. I take calls for businesses and charities that are out of office or are too busy to answer themselves. I am in charge of making sure companies get their messages and donations are taken.



Next Group PLC

• Sales Consultant

  • Aug 2012 - Present

  I worked within a large team of people who were responsible for the running and overall organisation of the store throughout the busiest times. These responsibilities include the overall presentation of the shop floor as well as a constant level of communication with both members of the public and management. Duties And Responsibilities: • Established a profile through networking whilst also maintaining a high level of sales. • I front-lined link sales within my working environment, creating more profit for the company • Maintaining a friendly and positive attitude whilst completing sales and aiding customers. • Handling large quantities of money and replenishing stock • Extensive industry and sector knowledge, effective use and communication of this information for sales • Building relationships with department heads Show less



Newmarket Race Course

• United Kingdom
• Entertainment Providers

• Barista

  • Jul 2011 - Aug 2011

  I worked here for a short time behind the bar of a busy café as a barista serving customers a wide range of coffees, teas and hot chocolates. I was working under pressure to ensure that the beverages came to the customers at a high standard in a very short amount of time. From this I learned how to froth and steam the milk for latés and cappuccinos as well as maintaining a high level of customer services. I worked here for a short time behind the bar of a busy café as a barista serving customers a wide range of coffees, teas and hot chocolates. I was working under pressure to ensure that the beverages came to the customers at a high standard in a very short amount of time. From this I learned how to froth and steam the milk for latés and cappuccinos as well as maintaining a high level of customer services.