Benjamin Blazek
Senior MADSS Analyst\Product Owner at Tactical Engineering and Analysis, Inc.- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Scrum Fundamentals Certified (SFC)
SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)Aug, 2019- Oct, 2024 -
Scrum Product Owner Certified (SPOC)
SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)Aug, 2019- Oct, 2024
Experience
-
Tactical Engineering and Analysis, Inc.
-
United States
-
Defense and Space Manufacturing
-
100 - 200 Employee
-
Senior MADSS Analyst\Product Owner
-
Sep 2017 - Present
Scrum Team Business Analyst and Product Owner on the Mission Assurance Decision Support System. Duties include backlog decomposition in Azure DevOps, document and coordinate change requests from stakeholders, generate mockups and storyboards with Wireframe Sketcher, decompose business rules and review product development, test and verify development work, generate program reports, brief product and team updates to stakeholders. Scrum Team Business Analyst and Product Owner on the Mission Assurance Decision Support System. Duties include backlog decomposition in Azure DevOps, document and coordinate change requests from stakeholders, generate mockups and storyboards with Wireframe Sketcher, decompose business rules and review product development, test and verify development work, generate program reports, brief product and team updates to stakeholders.
-
-
-
ASM Research
-
IT Services and IT Consulting
-
700 & Above Employee
-
Help Desk Specialist II
-
Dec 2015 - Sep 2017
Assist users in resolving Tier I and Tier II incidents for multiple Automated Information Systems (AIS) under the Medical Operation Data Systems and Medical Electronic Data for Care History and Readiness Tracking contract applications. Tier II issues include training users on various software applications and the ability to answer any questions related to the functional and technical aspects of the applications. Maintain current knowledge on all changes made to the applications, as well as assists in updating the Knowledge Base, FAQ’s, and training materials used for future training and troubleshooting. Provide training to new hire technicians on all the applications and help desk SOP.
-
-
Project Coordinator
-
Feb 2015 - Dec 2015
Responsible for all coordination on the release management team for Electronic Health Management Platform project under the Department of Veteran Affairs. This included but is not limited to tracking and publishing project deliverable's, routine and ad hoc reporting, composing memos/notes/presentations, and scheduling. I was also responsible for updating content on team collaboration sites including SharePoint and Confluence Wiki. Coordinating with each specific site during software deployment and defect handling was a major role in my weekly routine. I would serve as a conduit between dev ops, technical writing teams, product management team, and the client. I filled any necessary ad hoc roles that developed over the course of the project.
-
-
Training Specialist
-
May 2013 - Feb 2015
Trained military, civilian, and contractor personnel on multiple Information Systems (AIS) for all 3 components of the Army under the MODS and MEDCHART contract applications, while maintaining the ability to answer any and all questions related to the functional and technical aspects of the applications. I was required to stay up to date on all changes made to the applications as well as assist in updating the Knowledge Base and FAQ’s used for future training and troubleshooting, along with lesson plans/ quizzes/guides. This position also allowed for side development of a training application to assist with knowledge building on core systems when Instructor Lead training is not viable. Spent 70% of my time per year on travel for hands on training with users, and then time in headquarters to update training documentation while not TDY.
-
-
Help Desk Specialist I
-
Jan 2011 - May 2013
Assist users in resolving Tier I and Tier II incidents for multiple Automated Information Systems (AIS) under the Medical Operation Data Systems and Medical Electronic Data for Care History and Readiness Tracking contract applications. Tier II issues include training users on various software applications and the ability to answer any questions related to the functional and technical aspects of the applications. Maintain current knowledge on all changes made to the applications, as well as assists in updating the Knowledge Base, FAQ’s, and training materials used for future training and troubleshooting. Provide training to new hire technicians on all the applications and help desk SOP.
-
-
Education
-
2005 - 2007
Spotsylvania Career and Technical Center
11th - 12th -
2004 - 2007
Riverbend High School
10th - 12th -
2003 - 2004
Chancellor High School
9th
Community
